{"id":1129354,"url":"https://alion.io/job/akamai-production-service-engineer-ii","title":"Production Service Engineer II","company":{"id":15228,"name":"Akamai","domain":"akamai.com","url":"https://alion.io/company/akamai","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":97,"open_postings":29,"ghost_share":0,"stale_share":0.31,"repost_share":0.034,"time_to_fill_p50_days":3,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70500,"max":146500,"currency":"USD","period":"year","gross":null,"usd_annual":146500},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Akamai","optional":false},{"name":"Bash","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-09-22T22:48:51Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T17:13:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Would you like to work on one of the world's most highly distributed computing platform?\nDo you enjoy acting quickly to solve problems?\nJoin our Change Safety Optimization (CSO) Team\nOur Change Safety Optimization (CSO) team, part of the Infrastructure Engineering & Operations team, ensures that global content-delivery operates at peak efficiency. We ensure our platform operates safely and reliably while maintaining agility necessary to accommodate changes to meet customer demand/needs. Establish and monitor Key Performance Indicators, safely make configuration changes, and oversee and operate over 350k+ servers in Akamai's global network.\nPartner with the best\nAs a Production Service Engineer II, you will maintain the stability, safety, and high availability of global network infrastructure. Executing critical deploymentsspanning software, metadata, network, and platform updateswhile driving operational improvements elevating change safety. If you thrive on solving complex technical challenges, large-scale systems and enjoy collaborating teams, this role is for you.\nAs a Production Service Engineer II, you will be responsible for:\nDeploying critical software, metadata, network, and platform changes safely, accurately, and efficiently across all global networks.\nDiagnosing and resolve complex technical issues within your areas of specialty to maintain platform stability.\nProcessing & Safety Improvement: Identify, design, and implement operational process improvements that maximize change safety and operational efficiency.\nTooling & Documentation: Continuously improve internal tools, monitoring alerts, operational procedures, and technical documentation.\nWorking closely with cross-functional teams and Subject Matter Experts (SMEs) fostering positive cross-group relationships, isolate software/platform bugs, and long-term technical resolutions.\nDo what you love\nTo be successful in this role you will:\nHave 2+ years of experience administering Linux/Unix systems in large-scale content distributed environments.\nPossess proven experience in monitoring, administering, and troubleshooting high-availability platform environments.\nHave Solid understanding of SQL and scripting languages (e.g., Python, Bash, Shell).\nHave good working knowledge of core networking technologies and internet protocols, including TCP/IP, WAN, and DNS.\nBe a problem-Solver & SME Collaborator: Demonstrated ability to partner with Subject Matter Experts to identify underlying issues/bugs and implement robust resolutions.\nHave adaptability & Prioritization: ability to prioritize tasks, make sound decisions, and solve problems in a dynamic, ever-changing environment.\nAbout us\nAt Akamai, we make life better for billions of people, trillions of times a day.\nWhether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.\nOur focus is simple:\nCloud and Edge: Running apps closer to users for instant performance.\nSecurity: Neutralizing threats before they ever reach your data.\nContent Delivery: Scaling the world's biggest moments without a glitch.\nAI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.\nAt Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.\nBenefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.\nFlexBase adapts to your job's needs\nAkamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.\nWe trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.\nConnect with us on social and see what life at Akamai is like! \nCompensation\nAkamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $70,500 - $146,500/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.","description_format":"text","description_chars":5145,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","CDN"],"lifecycle":[{"event":"open","at":"2026-09-23T00:40:44Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":146500,"is_top_pay":true},"html_url":"https://alion.io/job/akamai-production-service-engineer-ii","json_url":"https://alion.io/job/akamai-production-service-engineer-ii.json","meta":{"generated_at":"2026-09-23T18:08:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}