{"id":191060,"url":"https://alion.io/job/akamai-services-analyst","title":"Services Analyst","company":{"id":15228,"name":"Akamai","domain":"akamai.com","url":"https://alion.io/company/akamai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":41,"ghost_share":0.049,"stale_share":0.488,"repost_share":0.073,"time_to_fill_p50_days":4,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":116000,"period":"year","method":"global_role_seniority_cell","sample_n":1185},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Akamai","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T00:19:59Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ghost","repost_count":4,"flags":["repost"],"days_open":62},"description":"Would you like to support a 2,500 person professional services, support, and account management organization?\nWould you like to own the implementation of complex reporting and dashboard solutions?\nJoin our Global Delivery Excellence Team!\nThe Delivery Excellence team supports Akamai's 2,500+ person Global Services and Support organization. This organization is made up of Professional Services, Customer Support, and Account Management. The team uses complex data and action driven tools/models to influence operational efficiency, quality and compliance.\nPartner with the best\nServices Analyst supports end-to-end implementation of simple and highly complex reporting. The timeline of implementation may range from days to months depending on complexity. Services Analysts will collaborate with multiple stakeholders to identify business risks through data analysis and make recommendations.\nAs a Services Analyst, you will be responsible for:\nDeveloping financial forecasts and business models; managing updates in Anaplan, Tableau, and Microsoft Office tools.\nAssisting in monthly reporting through variance analysis and trends; providing accurate insights on financial performance.\nManaging costs, budgets, and leading compensation planning activities.\nDefining the needs of the business through collaborative requirements gathering sessions\nDesigning user friendly customized reporting and dashboards by thoroughly understanding the use cases adopted by the business\nAnalyzing data for patterns, trends, or risks and identifying mitigation options and recommendations to share with stakeholders\nDo what you love\nTo be successful in this role you will:\nHave 2+ years' relevant experience and a Bachelor's degree.\nHave development experience on business intelligence reporting platforms such as Tableau, Anaplan etc.\nHave experience demonstrating analytical skills with ability to provide data backend analysis\nHave exposure to confidential data handling\nHave great initiative for results, ability to handle ambiguity and cross team dynamics\nHave good communication (verbal and written), presentation, and interpersonal skills\nAbout us\nAt Akamai, we make life better for billions of people, trillions of times a day.\nWhether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.\nOur focus is simple:\nCloud and Edge: Running apps closer to users for instant performance.\nSecurity: Neutralizing threats before they ever reach your data.\nContent Delivery: Scaling the world's biggest moments without a glitch.\nAI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.\nAt Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.\nBenefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.\nFlexBase adapts to your job's needs\nAkamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.\nWe trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.\n\nConnect with us on social and see what life at Akamai is like!","description_format":"text","description_chars":3726,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","CDN & Edge Delivery","Information Security","Web Security & DDoS Protection"],"lifecycle":[{"event":"open","at":"2026-09-02T14:44:07Z"},{"event":"close","at":"2026-09-03T14:44:27Z"},{"event":"reopen","at":"2026-09-07T16:51:29Z"},{"event":"close","at":"2026-09-09T13:52:18Z"},{"event":"reopen","at":"2026-09-17T19:43:48Z"},{"event":"close","at":"2026-10-05T10:58:57Z"},{"event":"reopen","at":"2026-10-08T09:02:53Z"},{"event":"close","at":"2026-10-10T14:18:33Z"},{"event":"reopen","at":"2026-10-27T17:12:59Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.054,"p_room":0.28,"age_days":62,"expected_fill_days":4,"reasons":["conf:2","repost:4","stale_co","velocity","ghost","win:tail","crowd:junior,brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/akamai-services-analyst","json_url":"https://alion.io/job/akamai-services-analyst.json","meta":{"generated_at":"2026-11-04T04:54:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7589,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15228},"rest":"https://alion.io/mcp/rest/get_company?id=15228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fakamai-services-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fakamai-services-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fakamai-services-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/akamai-services-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fakamai-services-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":191060}},{"tool":"search_jobs","arguments":{"company":"akamai.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":191060},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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