{"id":3881441,"url":"https://alion.io/job/akido-labs-ecm-care-coordinator","title":"ECM Care Coordinator","company":{"id":63155,"name":"Akido Labs","domain":"akidolabs.com","url":"https://alion.io/company/akido-labs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pomona, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-21T21:58:12Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T16:21:06Z","board_verified":true,"closed_at":null,"days_open":293,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":293},"description":"Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.\nServing 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.\nFounded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.\nThe Opportunity\nThe ECM Care Coordinator will support members with complex medical and social needs in managing their health and overall wellbeing. The ECM Care Coordinator will assist in motivating behavioral changes to improve health outcomes through education, peer support, and the relaying of shared experiences. This role offers the opportunity to work alongside Akido’s proprietary technology, including AI-guided tools that support structured medical investigation and informed clinical decision-making.\nWhat you’ll do\nManage a caseload of patients, including completing assessment forms, developing care plans in partnership with members and clinical teams, and carrying out activities aligned to the care plan.\nBuild rapport with patients with the goal of increasing the likelihood of positive behavior changes.\nCoach patients to minimize risks associated with identified health conditions and behaviors.\nAccompany members to medical and social services appointments.\nConnect members to appropriate programs to address barriers to care and enhance compliance.\nLink members to local, county, and state services; follow up with members and serve as a patient advocate.\nIntroduce systems and strategies to promote self-management and self-efficacy.\nDocument information from every encounter in designated information systems.\nConduct outreach and engage eligible patients to enroll them into the Akido ECM Program.\nPerform other duties as assigned.\nWho you are\nHigh School Diploma or equivalent\nBilingual in English and Spanish strongly preferred\n2+ years of experience working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)\nAbility to work in a dynamic, outdoor environment\nAbility to work independently as well as collaboratively within a team\nAbility to prioritize multiple and competing tasks\nStrong communication skills, including the ability to articulate relevant personal experiences\nExcellent oral communication and interpersonal skills\nComfort using computers to document information in case management software\nWillingness to travel 50-75%; must have a valid driver’s license, automobile insurance, and reliable transportation\nBenefits\nMedical, dental, and vision health benefits\nPaid sick time in accordance with California law\nAccrued paid time off (PTO)\nPhysical Demands:\nWork may include both sedentary office duties and active field-based engagement, requiring walking and standing for extended periods.\nHourly pay range\n$28—$28 USD\nAkido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.","description_format":"text","description_chars":3498,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronic Warfare","Medical AI","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-06T18:15:41Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.08,"p_room":0.28,"age_days":293,"expected_fill_days":42,"reasons":["conf:3","stale_co","win:tail","crowd:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":true},"html_url":"https://alion.io/job/akido-labs-ecm-care-coordinator","json_url":"https://alion.io/job/akido-labs-ecm-care-coordinator.json","meta":{"generated_at":"2026-11-11T20:58:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40984,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63155},"rest":"https://alion.io/mcp/rest/get_company?id=63155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fakido-labs-ecm-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fakido-labs-ecm-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fakido-labs-ecm-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/akido-labs-ecm-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fakido-labs-ecm-care-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3881441}},{"tool":"search_jobs","arguments":{"company":"akidolabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3881441},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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