{"id":4024496,"url":"https://alion.io/job/akido-labs-operational-data-manager","title":"Operational Data Manager","company":{"id":63155,"name":"Akido Labs","domain":"akidolabs.com","url":"https://alion.io/company/akido-labs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ontario, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"ETL/ELT","optional":true}],"status":"live","first_seen_at":"2026-11-10T15:48:03Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T02:36:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.\nServing 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.\nFounded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.\nThe Opportunity\nThe Operations Data Manager is responsible for the accuracy, integrity, and operational use of data across the organization’s Independent Practice Association (IPA) and group practice sites. This role serves as the central owner of site- and provider-level operational reporting, turning data from the EHR, payers, and internal tracking systems into reliable, actionable information that leadership, site managers, and clinical teams use to drive patient care, quality performance, and operational accountability.\nThe Operations Data Manager partners closely with site managers, providers, quality, care coordination, revenue cycle, and finance teams to ensure data is complete, standardized, and delivered on time, and to ensure that site workflows (including task completion and documentation standards) are measured consistently across all locations.\nWhat You'll Do\nEssential Functions:\nOwn the collection, validation, and reporting of operational, quality, and utilization data for all IPA and group sites.\nEnsure data accuracy, completeness, and consistency across the EHR, payer files, and internal tracking systems.\nDevelop and maintain standardized dashboards, scorecards, and recurring reports for leadership, site managers, and providers.\nMonitor operational performance against established standards, including task completion timelines, outreach and documentation compliance, and care gap closure, and identify trends and variances.\nManage payer and IPA data feeds, including eligibility, attribution, roster, claims, and quality files, and reconcile discrepancies.\nSupport value-based care, quality (e.g., HEDIS), and risk adjustment programs by supplying accurate, timely data and care gap lists.\nMaintain data governance, security, and HIPAA-compliant handling of protected health information (PHI).\nServe as the primary resource for data questions, report requests, and data issue resolution across sites.\nKey Responsibilities:\n Data Management & IntegrityEstablish and maintain data definitions, standards, and validation processes so metrics are calculated the same way at every site.\nPerform routine data audits and quality checks; identify, investigate, and correct errors, duplicates, and missing data at the source.\nMaintain documentation of data sources, report logic, and procedures (data dictionary and report catalog).\nCoordinate with site staff to correct chart and tracking system documentation gaps that affect data accuracy.\n\nReporting & AnalyticsBuild, schedule, and distribute daily, weekly, monthly, and quarterly reports and dashboards at the site, provider, and IPA level.\nProduce reporting on task and workflow performance, including overdue and aging tasks, urgent task response times, documentation completeness, and tasks closed without required documentation.\nDeliver provider and site scorecards covering quality measures, panel and attribution, utilization, access, and operational metrics.\nPrepare data and analysis for leadership meetings, payer and IPA joint operating committees, and audits.\nTranslate data findings into clear summaries and recommendations for non-technical audiences.\n\n IPA & Payer Data OperationsReceive, load, and reconcile payer and IPA files (eligibility, attribution, supplemental data, claims and encounter data) on required schedules.\nTrack and reconcile membership and attribution changes by site and provider; resolve roster and provider-linkage discrepancies.\nSupport submission of supplemental data and quality and risk adjustment reporting to payers and the IPA by required deadlines.\nServe as the operational point of contact for payer and IPA data teams on file issues and data inquiries.\n\nSite Operations Support & AccountabilityPartner with site managers to review operational data regularly, identify performance gaps, and support corrective action.\nSupport consistent adoption of standard operating procedures across sites, including task prioritization, outreach, escalation, documentation, and closure requirements.\nProvide training and guidance to site staff on data entry standards, report use, and tracking tools.\nAssist with new site onboarding, system configuration, and data integration for newly added group sites and practices.\n\nCompliance & GovernanceSafeguard PHI and ensure data access, sharing, and storage comply with HIPAA, payer, and organizational policies.\nManage user access and report permissions in coordination with IT and compliance.\nSupport internal and external audits by providing accurate, well-documented data and supporting evidence.\nEscalate data integrity, privacy, or compliance concerns promptly to leadership.\n\nTeam Leadership & CollaborationLead, mentor, and develop data and reporting staff or analysts, as applicable.\nPrioritize report requests and projects across sites according to business and patient care impact.\nCollaborate with IT, EHR, vendor, finance, quality, and clinical teams to improve data workflows and automate reporting.\n\nWho You Are\nRequired Qualifications:\n5+ years of experience in healthcare operations, data management, or analytics, including multi-site, IPA, medical group, or managed care environments.\nWorking knowledge of value-based care, IPA, and payer contracting concepts, including attribution, quality measures (e.g., HEDIS), and risk adjustment.\nStrong proficiency with EHR reporting tools and data extraction; advanced Excel skills; proficiency with SQL and/or a business intelligence tool (e.g., Power BI, Tableau).\nExperience working with payer and claims data, eligibility, and roster files.\nDemonstrated knowledge of HIPAA and the secure handling of PHI.\nStrong analytical, problem-solving, and attention-to-detail skills, with the ability to identify and resolve data discrepancies.\nExcellent written and verbal communication skills, with the ability to explain data to clinical and operational audiences.\nAbility to manage multiple priorities and deadlines in a fast-paced, multi-site environment.\nPreferred Qualifications:\nBachelors degree in a related field.\nExperience in primary care, community health, or a multi-specialty group practice setting.\nPrior experience managing delegated reporting or data submissions for an IPA or risk-bearing entity.\nExperience with data warehousing, ETL processes, SFTP file exchange, or automation of recurring reports.\nFamiliarity with population health and care gap management platforms.\nCertifications such as CPHIMS, CHDA, or equivalent.\nExperience supervising or mentoring analysts or data staff.\nAkido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.","description_format":"text","description_chars":7442,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical AI","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-10T16:24:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T03:18:43Z"},"pay":null,"html_url":"https://alion.io/job/akido-labs-operational-data-manager","json_url":"https://alion.io/job/akido-labs-operational-data-manager.json","meta":{"generated_at":"2026-11-11T03:18:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63155},"rest":"https://alion.io/mcp/rest/get_company?id=63155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fakido-labs-operational-data-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fakido-labs-operational-data-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fakido-labs-operational-data-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/akido-labs-operational-data-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fakido-labs-operational-data-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4024496}},{"tool":"search_jobs","arguments":{"company":"akidolabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4024496},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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