{"id":3951382,"url":"https://alion.io/job/akqa-account-director-4","title":"Account Director","company":{"id":64634,"name":"Akqa","domain":"akqa.com","url":"https://alion.io/company/akqa-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T02:45:47Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T08:33:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At AKQA, the Client team handles every facet of our relationship with clients, ensuring an unwavering commitment to the best possible outcome for all. With profound empathy for client contexts, customers and aspirations, they're the ultimate brand advocates and experts in identifying exciting new opportunities for growth.\nIn this role, you will lead one or both of the following domains, depending on your expertise and interest:\nCustomer Experience (CX) Consulting and Execution\nBranding & Communications\nFrom strategy through execution, you will oversee client engagement to deliver excellent customer experiences and/or brand communications that drive client satisfaction and business growth.\nAs part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets. You’ll have the opportunity to learn and grow in a bilingual environment with access to ongoing personal and professional development. At AKQA, we are committed to both your career growth and your work/life balance.\nROLE REQUIREMENTS\nSales Achievement Focus:\nMaintain a strong emphasis on achieving targeted revenue goals.\nProactively identify upselling and cross-selling opportunities to drive business growth.\nCollaborate with the sales team to develop strategies and initiatives that maximise revenue potential.\nClient Relationship Management:\nDevelop and maintain strong relationships with key client stakeholders.\nServe as the main point of contact for clients, addressing their needs and concerns.\nCollaborate with clients to identify their strategic objectives and align consulting services accordingly.\nPresentation Skills:\nDeliver compelling and persuasive presentations to clients, showcasing strategies and recommendations effectively.\nCommunicate complex concepts and ideas in a clear and concise manner.\nTailor presentations to different audiences, adapting the content and style accordingly.\nProject Management:\nOversee end-to-end project execution, ensuring timely delivery and high-quality outcomes.\nDefine project scope, objectives, and deliverables in collaboration with the client.\nAllocate and manage resources effectively to meet project requirements alongside our project managers.\nTeam Leadership:\nProvide guidance and direction to a cross-functional team of strategists and consultants and specialists.\nFoster a collaborative and innovative work environment.\nMentor and develop team members, promoting their professional growth.\nQUALIFICATIONS & CHARACTERISTICS\n10+ years of experience working with large Japanese enterprises or international clients, with expertise in one or both of the following areas:\nCustomer Experience (principles, methodologies, best practices, digital technologies)\nBranding & Communications (brand strategy, marketing communications, related digital solutions)\nExcellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels.\nDemonstrated ability to lead and motivate teams to achieve project goals.\nProficient in both Japanese and English languages; written and verbal.\nA positive, 'can do' attitude and a passion for doing work that is both ground-breaking and influential.\nWe believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.\nAKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.\nAbout WPP\nWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. 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