{"id":1945886,"url":"https://alion.io/job/al-ahly-momkn-for-e-payment-technical-operations-engineer","title":"Technical Operations Engineer","company":{"id":3883226,"name":"Al Ahly Momkn","domain":"momkn.com.eg","url":"https://alion.io/company/al-ahly-momkn-for-e-payment","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4533},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-25T00:00:00Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"A subsidiary of Al Ahly Capital Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.\nAt Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.\n\nWe believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team youll have the opportunity to work on exciting projects learn from industry experts and be part of a supportive and inclusive community.\n\nMonitor and maintain systems to ensure that services run smoothly and disruptions are minimized. \n\nProvide guidance on payment platforms ensures users can use them efficiently reducing user-related errors or support requests. \n\nWork closely with developers and operations personnel to resolve bugs glitches and system problems efficiently. \n\nAssist users in navigating and using payment systems correctly to ensure smooth transactions. \n\nDocument all configurations system changes and issues for future reference and compliance purposes to maintain accurate and detailed records that support efficient troubleshooting and ensure system stability. \n\nMaintain a log of both internal system problems and external issues to ensure they are addressed and resolved. \n\nAddress missed vouchers by ensuring they are either refunded or reprocessed to ensure financial accuracy and customer satisfaction.\n\nRequirementsBachelors degree in computer science or a related field. (ITI & NTI graduates are preferred)\n\n0-2 years in Technical Support Preferred experience in E-payments platform. \n\nKeen attention to detail to monitor systems effectively and identify subtle changes. \n\nStrong SQL/PL SQL knowledge. \n\nStrong Linux (scripting searching operate .). \n\nBenefitsEmbark on an exciting journey with the Fin-Tech Experts. \n\nJoin a workplace that actively encourages and supports all talents.\n\nA support system where you have a safe place to voice your opinion share feedback and be your true authentic self.\n\nJoin us in our mission to accelerate financial inclusion and make financial freedom accessible to all.","description_format":"text","description_chars":2195,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T06:50:15Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.847,"p_room":0.9,"age_days":18,"expected_fill_days":49,"reasons":["seen:18","velocity","win:mid","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/al-ahly-momkn-for-e-payment-technical-operations-engineer","json_url":"https://alion.io/job/al-ahly-momkn-for-e-payment-technical-operations-engineer.json","meta":{"generated_at":"2026-10-13T17:52:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27360,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3883226},"rest":"https://alion.io/mcp/rest/get_company?id=3883226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fal-ahly-momkn-for-e-payment-technical-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fal-ahly-momkn-for-e-payment-technical-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fal-ahly-momkn-for-e-payment-technical-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/al-ahly-momkn-for-e-payment-technical-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fal-ahly-momkn-for-e-payment-technical-operations-engineer"}]}