{"id":1189679,"url":"https://alion.io/job/alamove-ccount-anagement-ssociate-ehuweiyunzhuanyuan-taikita","title":"Account Management Associate 客戶維運專員 (台北)","company":{"id":180334,"name":"Lalamove","domain":"lalamove.com","url":"https://alion.io/company/lalamove","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":41,"ghost_share":0,"stale_share":0.561,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":55000,"currency":"TWD","period":"month","gross":null,"usd_annual":20772},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-16T03:12:06Z","employer_posted_date":"2026-04-16","last_verified_at":"2026-09-24T19:17:25Z","board_verified":true,"closed_at":null,"days_open":161,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":161},"description":"我們正在尋找具備良好溝通能力與目標導向的客戶維運人才！\n你將負責既有企業客戶的經營與關係維護，透過了解客戶需求與提供適切的物流解決方案，提升客戶使用頻率與長期合作關係。\n在這個角色中，你將成為企業客戶的重要窗口，從日常溝通、問題處理到策略建議，確保客戶持續使用平台並創造穩定營收成長。\n工作內容\n 維護與經營既有企業客戶關係，確保客戶持續使用平台服務並提升合作黏著度。\n主動了解客戶營運需求，提供合適的物流解決方案，提升訂單量與使用頻率。\n依據客戶使用數據，規劃並執行帳戶經營策略，推動營收成長與加值服務導入。\n處理客戶日常問題與重大異常狀況，確保服務品質並提升客戶滿意度。\n執行日常帳戶管理作業，並與內部團隊協作，確保服務交付品質與效率。\n我們正在找這樣的你/妳\n目標導向：對營收成長與客戶經營指標具高度敏感度，能持續追蹤並達成目標。\n良好的溝通與關係建立能力：能與企業客戶建立信任關係，並有效理解與回應需求。\n問題解決能力：能快速釐清問題並提出解決方案，確保客戶體驗穩定。\n多任務管理能力：能同時管理多個客戶帳戶，並妥善安排工作優先順序。\n工作待遇\n月薪 40,000 - 55,000 元 (依能力核定薪資)。","description_format":"text","description_chars":508,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-09-24T16:10:38Z"}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.363,"p_room":0.28,"age_days":161,"expected_fill_days":67,"reasons":["conf:1","win:tail","crowd:brand"],"computed_at":"2026-09-24T20:41:41Z"},"pay":{"stated_usd_annual":20772,"is_top_pay":false},"html_url":"https://alion.io/job/alamove-ccount-anagement-ssociate-ehuweiyunzhuanyuan-taikita","json_url":"https://alion.io/job/alamove-ccount-anagement-ssociate-ehuweiyunzhuanyuan-taikita.json","meta":{"generated_at":"2026-09-24T20:41:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}