{"id":1895754,"url":"https://alion.io/job/alan-senior-user-researcher-2","title":"Senior User Researcher","company":{"id":4773,"name":"Alan","domain":"alan.com","url":"https://alion.io/company/alan","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":27,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-10-05T07:09:38Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T17:20:30Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Health can’t wait.\nNot for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.\nAlan exists to end the wait.\nHealth is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.\nSo we are building thenew standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.\nWe are on an incredible journey to build a global leading company, with aunique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.\nPrevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.\n⭐ The User Researcher role ⭐\nAt Alan, research is not a checkpoint. It's a compass. Our User Research team sits at the intersection of product, design, and engineering, making sure every decision is grounded in what our members actually need, feel, and experience.\nAs a User Researcher at Alan, you will gather and prioritize the most important questions from across the company, and design the right research to answer them. That means running interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end. You'll then turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them.\nYou'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product. You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way.\nAt Alan, great research drives great product. If you love figuring out what people truly need and translating that into decisions that matter, this role is for you.\n⭐ If you have some of the following, you may be a great fit ⭐\nYou may be a great fit at Alan if you have:\n4+ years of experience as a product/user researcher in a tech environment, with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation\n\nSolid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts\n\nSharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable\n\nA strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact\n\nCompelling communication skills: you turn complex findings into clear narratives that resonate with any audience\n\nExperience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow\n\nYou're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production.\n\nYou care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have.\n\nEnglish fluency, written and spoken\n\n(As a plus) Fluency in French, Spanish, or another European language\n\nFor this role, we hire within the D-E level range.\nHow we work\nBased in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week.\n\nImportant note: we hire people, not roles.\nIf you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.\nIf you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?\nRemember, this is just a guide, not a checklist. We'll be thrilled to receive your application!\nCheck out ourAbout Alan andCareer pages, as well as ourMedium,blog andGlassdoor page for more info.\nYou want to know more about Alan?\nPerks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.\nA strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work. #LI-DNP","description_format":"text","description_chars":4856,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":true},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-05T08:17:27Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.586,"p_room":0.55,"age_days":14,"expected_fill_days":14,"reasons":["conf:1","stale_co","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/alan-senior-user-researcher-2","json_url":"https://alion.io/job/alan-senior-user-researcher-2.json","meta":{"generated_at":"2026-10-20T18:11:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4773},"rest":"https://alion.io/mcp/rest/get_company?id=4773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falan-senior-user-researcher-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falan-senior-user-researcher-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falan-senior-user-researcher-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alan-senior-user-researcher-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falan-senior-user-researcher-2"}]}