{"id":1735868,"url":"https://alion.io/job/alation-dcx-agentic-ai-engineer","title":"DCX Agentic AI Engineer","company":{"id":9028,"name":"Alation","domain":"alation.com","url":"https://alion.io/company/alation","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":55000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Alation","optional":false},{"name":"LLM","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-06T23:41:10Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Alation is pioneering the next era of data intelligence - powered by AI agents and trusted data. Organizations around the world rely on Alation to drive self-service analytics, cloud transformation, data governance, and AI innovation. Our technology helps enterprises connect people and data to make faster, smarter, and more confident decisions. With more than $340M in funding - valued at over $1.7 billion and more than 650 customers, including 40% of the Fortune 100.\nAs data becomes the foundation of every business, Alation is leading the way in helping organizations unlock their full potential. By bringing intelligence, automation, and trust to every interaction, we empower customers to scale data-driven innovation with confidence and speed.\nJoining Alation means being part of a winning team shaping the future of AI-powered data intelligence. We move fast, think big, and deliver results together.\nJob Description:\nAs the Agentic AI Engineer for Content & Enablement Systems within Digital Customer Experience, you’ll spearhead the engineering behind Alation’s next-generation enablement infrastructure. This is a high-impact, hands-on role where you’ll own the build-designing the systems that synchronize, structure, and personalize content at scale. You’ll thrive in a collaborative environment that values your autonomy: while you lead end-to-end development, you'll partner closely with enablement team leads and technical partners. This partnership model ensures you have a supportive framework for tackling complex challenges and the mentorship to accelerate your professional growth, offering you true ownership over meaningful technical systems with a built-in foundation for success.\nWhat you'll be doing:\nCore Responsibilities\nAgentic system building & evaluation\nDesign and ship agentic workflows end-to-end - not just prompting, but the surrounding tooling: orchestration, retries, guardrails, and evaluation harnesses\nApply the same core skillset across genuinely different problems - drift detection, content pipelines, and personalization - rather than specializing narrowly in one\nBuild evaluation loops that catch failures before they reach production, not just after\nSearch indexing, retrieval & API/MCP integration\nSupport retrieval infrastructure end-to-end - indexing strategy, relevance tuning, and diagnosing degradation in retrieval quality\nIntegrate and reason about MCP servers and APIs as a first-class part of system design, not a bolt-on\nEditorial judgment & enablement ops\nBuild systems that make human review of AI-generated content efficient, recognizing that a quality gate is still needed\nPartner with Product Management, Product Marketing, Support, and field teams as ongoing stakeholders - not just at requirements-gathering, but throughout the build\nWhat You Bring\n3-5 years of relevant software engineering experience, with hands-on work building agentic AI systems, RAG pipelines, or similar retrieval-augmented applications\nA systems-first mindset for designing modular AI agents that can scale across disparate data sources without creating technical debt.\nExperience mapping complex, end-to-end agentic workflows to anticipate and mitigate failure modes before they reach production.\nExperience with search/retrieval infrastructure - indexing, ranking, or relevance tuning\nFamiliarity with API integration and/or MCP (Model Context Protocol) server integration in agent-based systems\nComfort working cross-functionally with non-engineering stakeholders (PM, PMM, Support, Sales) to translate business content needs into technical systems\nStrong judgment on when AI output needs human review vs. when it can ship autonomously\nA Big plus\nExperience in a fast-moving product company environment (vs. purely research or consulting settings)\nPrior experience with content/documentation pipelines, developer enablement tooling, or knowledge-management systems\nExperience with drift-detection or sync systems between code and documentation\nFamiliarity with evaluation frameworks/tooling for LLM-based agents specifically (not just traditional ML evaluation)\nAlation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. \nThe Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. \nThis company participates in E-Verify. Click on any of the links below to view or print the full poster. 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