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You will use your first-hand knowledge of our customers to inform our product roadmap and aggregate feedback to product and engineering teams.\nIn this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions.\nThis role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers.\nWhat You'll Do:\nProvide hands on technical support within the Account Abstraction product vertical\n\nDeliver a stellar customer experience\n\nScale support through internal tooling and runbooks as well as contribute to devX improvements\n\nUnderstand customer needs and how to meet unique challenges and goals\n\nDetermine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term 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