# Associate II, Complaints

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.The Associate II, Complaints (Professional Path) is primarily responsible for processing, investigating, and monitoring product defect complaints, serving as the main contact. You will build effective relationships with Medical Safety and Research and Development on adverse events, ensure compliance with regulatory reporting, and provide technical expertise to enhance complaint processing systems. In this role, a typical day will include: Handle complex tasks and contribute to advanced projects in the Complaints dis

- **Id**: 350463
- **Url**: <https://alion.io/job/alcon-associate-ii-complaints>
- **Role**: Biotech
- **Role family**: Biotech
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Batam, Indonesia
- **Countries**: ID
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-08-20T00:00:00Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-06T17:55:29Z
- **Board verified**: no
- **Closed at**: 2026-11-06T17:55:29Z
- **Days open**: 78
- **Description format**: text
- **Description chars**: 3458
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Surgical Instruments & Devices, Eyewear

## Company

- **Id**: 5809
- **Name**: Alcon
- **Domain**: alcon.com
- **Url**: <https://alion.io/company/alcon>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 88
- **Open postings**: 53
- **Ghost share**: 0.057
- **Stale share**: 0.283
- **Repost share**: 0.075
- **Time to fill p50 days**: 29
- **Computed at**: 2026-11-09T06:03:00Z

## Salary estimate

- **Min usd**: 12000
- **Max usd**: 29000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 85

## Trust

- **Level**: ok
- **Repost count**: 1
- **Days open**: 78

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-09-05T18:54:27Z
- Event: close; At: 2026-10-21T17:30:12Z
- Event: reopen; At: 2026-11-04T05:11:40Z
- Event: close; At: 2026-11-06T17:55:29Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.