{"id":3170261,"url":"https://alion.io/job/alcon-associate-ii-quality-operations-3","title":"Associate II, Quality Operations","company":{"id":5809,"name":"Alcon","domain":"alcon.com","url":"https://alion.io/company/alcon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":58,"ghost_share":0.017,"stale_share":0.397,"repost_share":0.017,"time_to_fill_p50_days":28,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Biotech","role_family":"Biotech","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":100},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"FMEA","optional":false}],"status":"live","first_seen_at":"2026-10-23T18:19:10Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T01:17:55Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?\nThis role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.\nThe Associate II, Quality Operations (Professional Path) is primarily responsible for managing complex quality processes, leading investigations, and contributing to advanced quality management initiatives. This role supports product quality monitoring, non-conformance resolution, CAPA management, compliance activities, and continuous improvement efforts across manufacturing and distribution operations while applying advanced quality systems knowledge.\nSpecifics Include:\nHandle complex tasks and contribute to advanced quality management projects within manufacturing and distribution processes\n\nMake independent decisions within assigned project areas to drive quality outcomes and operational effectiveness\n\nMonitor product quality throughout various stages of manufacturing and distribution and ensure timely resolution of non-conformances\n\nLead and document investigations related to deviations, non-conformances, and quality events in accordance with established procedures\n\nConduct thorough root cause analyses utilizing appropriate methodologies such as 5 Whys, Fishbone Analysis, FMEA, and other problem-solving tools\n\nDevelop, implement, and monitor corrective and preventive action (CAPA) plans to mitigate risk, prevent recurrence, and improve process performance\n\nCollaborate cross-functionally with Manufacturing, Quality, Engineering, and Regulatory Affairs teams to ensure effective investigations and sustainable CAPA implementation\n\nCommunicate investigation status, findings, risks, and scope updates to leadership and key stakeholders\n\nPrepare and present investigation reports, CAPA summaries, and supporting documentation for management reviews and regulatory inspections\n\nMaintain accurate quality records and documentation in compliance with Good Practice (GxP) regulations and internal procedures\n\nEnsure adherence to Standard Operating Procedures (SOPs), training requirements, and applicable industry regulations\n\nParticipate in internal and external audits, providing quality system support, CAPA documentation, and responses as required\n\nAnalyze quality data and trends to identify opportunities for continuous improvement and enhanced process performance\n\nConduct independent research and apply critical thinking to support quality initiatives and optimize business outcomes\n\nMeet individual performance expectations while contributing to organizational quality and compliance objectives\n\nWHAT YOU’LL BRING TO ALCON:\nBachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)\n\nThe ability to fluently read, write, understand, and communicate in English\n\nWork Hours: Monday - Friday: 8:00 AM CST - 5:00 PM CST\n\nTravel Requirements: 0%\n\nLocation: Onsite\n\nSponsorship & Relocation: Not Available\n\nHOW YOU CAN THRIVE AT ALCON:\nCollaborate with teammates to share standard processes and learnings as work evolves!\n\nSee your career like never before with focused growth and development opportunities!\n\nJoin Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!\n\nAlcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!\n\nAlcon Careers\nSee your impact at alcon.com/careers\nATTENTION: Current Alcon Employee/Contingent Worker\nIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.\nFind Jobs for Employees\nFind Jobs for Contingent Worker\nALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY\nAlcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to  and let us know the nature of your request and your contact information.","description_format":"text","description_chars":5126,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Surgical Instruments & Devices","Eyewear"],"lifecycle":[{"event":"open","at":"2026-10-23T18:19:10Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:52","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/alcon-associate-ii-quality-operations-3","json_url":"https://alion.io/job/alcon-associate-ii-quality-operations-3.json","meta":{"generated_at":"2026-10-26T23:26:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31994,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5809},"rest":"https://alion.io/mcp/rest/get_company?id=5809"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falcon-associate-ii-quality-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falcon-associate-ii-quality-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falcon-associate-ii-quality-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alcon-associate-ii-quality-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falcon-associate-ii-quality-operations-3"}]}