{"id":3417722,"url":"https://alion.io/job/alcon-inside-service-representative-sales","title":"Inside Service Representative (Sales)","company":{"id":5809,"name":"Alcon","domain":"alcon.com","url":"https://alion.io/company/alcon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":61,"ghost_share":0.016,"stale_share":0.377,"repost_share":0.016,"time_to_fill_p50_days":28,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":186000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2094},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T20:01:18Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T01:36:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Inside Service Representative\nAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.\nWe foster an inclusive culture and are looking for diverse, talented people to join Alcon! As an Inside Service Representative supporting US Vision Care, you will be trusted to build and execute business plans to meet or exceed sales goals for assigned territory over the phone. This role drives territory sales performance, market share, and optimal resource utilization. In this role, it will be essential to develop effective professional business relationships with customers that support delivery of business results across a range of therapeutic areas, differentiating Alcon as a leader in their therapeutic area.\n**Must be willing to relocate within 9-12 months and open to relocating to one of 5-7 states**\nIn this role, a typical day will include:\nCompleting business plans and driving achievement of sales targets for the territory, customers, or therapeutic area\nDeveloping and applying an understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships)\nImplementing call plans for customers; calling on the right decision-maker to deliver the right message with the right frequency\nAdapting and optimizing approaches and communication styles during sales calls, responding appropriately to customer needs\nMaking effective use of available technologies and channels to support sales calls\nEnsuring that Alcon products and supporting services are broadly understood and available to more customers\nDeploying and using approved Marketing and Sales promotional materials and programs\nDemonstrating expert knowledge of products to support sound clinical discussions\nUsing detailed knowledge of competitor products’ features and benefits during calls to improve sales\nAllocating resources effectively (i.e. sampling, marketing material, etc.)\nWorking effectively with other stakeholders and with resources in Sales and across other functions (e.g., Key Account Managers, Marketing, etc.) to achieve sales targets\nProviding stakeholders and other colleagues with insight and feedback gained from customer interactions.\nWorking within Integrity and Compliance policies and all company policies and ensures those around him/her do the same\nPresenting a positive attitude and leadership skills to foster a hard-working culture\nActively participating in all team meetings, conference calls, trainings, and sales meetings\nKey Requirements/Minimum Qualifications:\nBachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs.; Assoc.+4 yrs.; M.S.)\nThe ability to fluently read, write, understand, and communicate in English\nLocation: Remote\nWork hours: Varied shifts Monday-Friday\nTravel Requirements: Less than 10%\nPreferred Experience and Qualifications:\nSales experience is not required but preferred\nMust be open to relocate in the future\nHOW YOU CAN THRIVE AT ALCON:\nBenefit from working in a highly collaborative environment\nJoin Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight, enhance lives, and grow your career.\nAlcon provides robust benefits package including health, life, retirement, flexible time off, and much more!\nAt this time we are not offering relocation assistance or sponsorship for this position.\nATTENTION: Current Alcon Employee/Contingent Worker\nIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.\nFind Jobs for Employees\nFind Jobs for Contingent Worker\nALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY\nAlcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. 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