{"id":2335009,"url":"https://alion.io/job/alcon-manager-digital-connectivity","title":"Manager, Digital Connectivity","company":{"id":5809,"name":"Alcon","domain":"alcon.com","url":"https://alion.io/company/alcon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":70,"ghost_share":0.014,"stale_share":0.257,"repost_share":0.014,"time_to_fill_p50_days":27,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Worth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2670},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-12T09:54:16Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T05:31:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Manager, Digital Connectivity\nAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.\nWe foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Manager, Digital Connectivity on the Digital Connectivity Director's team, you will be primarily responsible for providing hands-on expertise across Alcon's complete connected ecosystem - spanning equipment, software, integrations, and the broader technology and data landscape. This role owns complex connectivity and integration, problem-solving, maps the customer's ecosystem, and safeguards interoperability across the enterprise.\nWorking hand in hand with the ACE team's Onboarding Specialist, the role maps each customer's ecosystem and supports the technical aspects of installations. It also manages the business aspects of release management - testing new functionality from the customer's perspective and providing the required approval before any new functionality or upgrade is accepted. This is a specialist depth role delivering significant, cross-functional impact through expertise and influence rather than people leadership.\nThis role is located in Fort Worth, TX.\nIn this role, a typical day will include:\nCustomer Ecosystem Mapping: Works hand in hand with the ACE team's Onboarding Specialist to map each customer's complete ecosystem - systems, dependencies, and end-to-end data flows across the enterprise.\nInstallation Support: Supports the technical aspects of customer installations, ensuring connectivity and interoperability are established cleanly across equipment, software, and integrations.\n Release Management (Business Ownership): Manages the business aspects of release management - coordinating readiness, sequencing, and sign-off across the ecosystem for new functionality and upgrades.\nProduct Testing & Customer-Perspective Validation: Tests the product before it is put in front of a customer, evaluating it from the customer's perspective; provides the required approval before any new functionality or upgrade is accepted.\nInteroperability & Connectivity: Owns connectivity health across Alcon's complete ecosystem - equipment, software, and integrations - including EHR/EMR connectivity and technical data-flow mapping.\nIntegration Standards: Applies and helps govern HL7, FHIR, API, and SOAP integration standards under the direction of the Technical Director; contributes to integration frameworks and reusable connectivity solutions.\nTechnical Expertise & Field Support: Provides specialist technical guidance to the field, customers, and internal stakeholders, translating technical complexity into clear, actionable direction.\nDocumentation & Standards: Documents ecosystem maps, connectivity configurations, integration patterns, and troubleshooting playbooks so knowledge is captured and repeatable across the team.\nWHAT YOU’LL BRING TO ALCON:\nBachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)\nThe ability to fluently read, write, understand and communicate in English\n5 Years of Relevant Experience\nHOW YOU CAN THRIVE AT ALCON:\nJoin Alcon’s mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.\nAlcon provides robust benefits package including health, life, retirement, PTO, and much more!\nBuild positive working relationships to achieve positive goals and business objectives\nUp to 20%-40% Travel\nAlcon Careers\nSee your impact at alcon.com/careers\nATTENTION: Current Alcon Employee/Contingent Worker\nIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.\nFind Jobs for Employees\nFind Jobs for Contingent Worker\nALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY\nAlcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to  and let us know the nature of your request and your contact information.","description_format":"text","description_chars":4954,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Eyewear"],"lifecycle":[{"event":"open","at":"2026-10-12T09:54:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/alcon-manager-digital-connectivity","json_url":"https://alion.io/job/alcon-manager-digital-connectivity.json","meta":{"generated_at":"2026-10-13T07:58:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5809},"rest":"https://alion.io/mcp/rest/get_company?id=5809"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falcon-manager-digital-connectivity"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falcon-manager-digital-connectivity"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falcon-manager-digital-connectivity"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alcon-manager-digital-connectivity\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falcon-manager-digital-connectivity"}]}