{"id":2366979,"url":"https://alion.io/job/alcon-sr-associate-i-payroll-2","title":"Sr. Associate I, Payroll","company":{"id":5809,"name":"Alcon","domain":"alcon.com","url":"https://alion.io/company/alcon","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":62,"ghost_share":0.016,"stale_share":0.323,"repost_share":0.016,"time_to_fill_p50_days":27,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-12T16:49:36Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T17:30:12Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.\nSr. Associate I, Payroll is responsible for delivering accurate and compliant payroll processing services across assigned APAC countries while ensuring a high level of service delivery, operational excellence, and employee satisfaction. The role serves as a key contributor within Alcon's Human Resources Shared Services function, supporting end-to-end payroll operations, payroll vendor management, payroll data administration, employee inquiries, and payroll-related compliance activities.\nThe position works closely with Payroll Vendors, HR, Finance, Treasury, Total Rewards, Workday teams, and business stakeholders to ensure timely payroll execution, resolution of payroll-related issues, and adherence to local statutory requirements. The role also supports payroll transitions, process improvements, system enhancements, and legislative changes impacting payroll operations across supported countries.\nAdditionally, the Sr. Associate I is responsible for maintaining payroll accuracy, supporting governance and compliance requirements, driving continuous improvement initiatives, and ensuring payroll processes are documented, standardized, and aligned with Alcon policies and global operating standards.\nKEY RESPONSIBILITIES\nService Deliveries\nDeliver accurate and timely payroll processing services for assigned countries, including Korea, Indonesia, and the Philippines.\nCollect, validate, review, and consolidate payroll inputs from multiple upstream sources, both automated and manual.\nEnsure payroll transactions are processed accurately in accordance with company policies, statutory regulations, and established payroll calendars.\nMonitor payroll vendor performance and processing activities to ensure payroll outputs are complete, accurate, and delivered on time.\nReview payroll results, reports, reconciliations, and exception items prior to payroll finalization.\nSupport payroll funding requests, including payroll payments, payroll taxes, and third-party remittances while coordinating with Treasury and Finance teams.\nRespond to payroll-related inquiries from associates, managers, HR partners, and other stakeholders within agreed service level commitments.\nProvide support for payroll audits, compliance reviews, and statutory reporting requirements.\nMaintain payroll documentation, process guides, and standard operating procedures to ensure knowledge continuity and process consistency.\nSupport payroll system implementations, transitions, upgrades, and process transformation initiatives.\nProvide analysis and operational support for legislative and regulatory changes impacting payroll processing.\nIdentify opportunities to improve payroll accuracy, efficiency, controls, and employee experience.\nManage Day-to-Day Activities\nExecute payroll administration activities in accordance with agreed payroll schedules and service level agreements.\nValidate employee payroll data, including earnings, deductions, taxes, benefits, leave transactions, and time & attendance inputs.\nAnalyze payroll discrepancies, investigate root causes, and implement corrective actions to minimize future occurrences.\nReview payroll interfaces, data feeds, and system integrations to ensure data accuracy between HR, payroll, and finance systems.\nCoordinate closely with payroll vendors to resolve processing issues, payroll exceptions, and compliance-related matters.\nManage payroll cases and requests through ServiceNow and other case management platforms.\nUtilize Workday, payroll vendor systems, Kronos, and related platforms to maintain payroll transaction accuracy.\nSupport payroll reconciliations and payroll reporting activities to ensure completeness and audit readiness.\nEnsure accurate maintenance of payroll records and supporting documentation.\nCollaborate with HR, Finance, Benefits, Compensation, and Treasury teams to resolve payroll-related matters.\nSupport organizational projects involving payroll process optimization, automation, and service enhancements.\nParticipate in knowledge sharing and cross-training activities within the payroll team.\nCompliance\nEnsure payroll processes are executed in accordance with local labor laws, tax regulations, and statutory requirements.\nMaintain adherence to company policies, internal controls, audit requirements, and payroll governance standards.\nEnsure accurate documentation and retention of payroll records and supporting materials.\nSupport internal and external audits by preparing required payroll documentation and reports.\nMonitor compliance risks and escalate issues appropriately to management and relevant stakeholders.\nSupport implementation of legislative and regulatory payroll changes across supported countries.\nComplete all mandatory compliance, quality, and regulatory training requirements within designated timelines.\nPromote a strong culture of compliance, accuracy, confidentiality, and accountability.\nPeople Management\nDemonstrate Alcon values through collaboration, accountability, customer focus, and continuous improvement.\nDevelop effective working relationships with internal stakeholders, external payroll vendors, and regional business partners.\nShare payroll knowledge, best practices, and process expertise with team members and stakeholders.\nSupport onboarding, training, and knowledge transfer activities as required.\nContribute to a high-performing shared services organization focused on service excellence and operational effectiveness.\nActively participate in process improvement and transformation initiatives across the payroll function.\nWHAT YOU'LL BRING\nEducation\n(minimum/desirable)\nBachelor's Degree in Human Resources, Finance, Business Administration, Accounting, or related discipline.\nProfessional payroll certification or equivalent payroll qualification is an added advantage.\nLanguages\nFluent in written and spoken English. It will be added advantage to have other APAC language skills.\nExperience\nMinimum 5 years of payroll experience, preferably within a regional or multi-country payroll environment.\nExperience supporting payroll operations across APAC countries is highly preferred.\nStrong understanding of end-to-end payroll processes, payroll controls, payroll reconciliations, and statutory compliance requirements.\nExperience managing payroll vendors such as ADP, Strada, SD Worx, NGA, or similar payroll service providers.\nHands-on experience with Workday and payroll case management systems.\nExperience handling payroll inquiries and stakeholder communications in a shared services environment.\nExposure to payroll process transitions, system implementations, and payroll transformation initiatives is an advantage.\nExperience supporting legislative and regulatory payroll changes across multiple jurisdictions is preferred.\nTechnical Skills\nWorkday HRIS and Payroll systems.\nServiceNow case management platform.\nPayroll vendor platforms such as ADP, Strada, SD Worx, and NGA.\nKronos or equivalent Time & Attendance systems.\nAdvanced Microsoft Excel skills for payroll reporting, analysis, and reconciliation.\nStrong payroll reporting, data analysis, and problem-solving capabilities.\nUnderstanding of payroll compliance, taxation, and statutory requirements across APAC countries.\nPersonal Attributes\nStrong attention to detail and commitment to payroll accuracy.\nExcellent analytical and problem-solving skills.\nStrong stakeholder management and communication capabilities.\nAbility to manage multiple priorities within a fast-paced environment.\nDemonstrates ownership, accountability, and a continuous improvement mindset.\nCapable of working independently with minimal supervision.\nHighly organized with strong planning and execution skills.\nAdaptable and resilient when managing deadlines and operational challenges.\nCollaborative team player with a customer-focused approach.\nMaintains confidentiality and professionalism when handling sensitive payroll information.\nAlcon Careers\nSee your impact at alcon.com/careers.\nATTENTION: Current Alcon Employee/Contingent Worker\nIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.\nFind Jobs for Employees\nFind Jobs for Contingent Worker","description_format":"text","description_chars":8732,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & 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