Sr. Associate I, Scientific Education (P)
Job Description Summary
Responsible for Provide analytics support to Alcon internal customers as well as external HCPs and customers on various analytical reports to support and facilitate data enabled decision making by providing and communicating qualitative and quantitative analytics. Also includes designing and providing training on scientific concepts and processes related to Alcon's products by involving in various initiatives like knowledge sharing, onboarding and training support, and support team leads in all business-related tasks / activities, building process documentation and knowledge repositories. This discipline is an integral part of a comprehensive design team responsible for designing promotional marketing materials.
Job Description
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Research & Development function, a team that innovates boldly and delivers new products and services to help revolutionize the eye care industry, advance optimal patient outcomes and help people see brilliantly.The Sr. Associate I, Scientific Education (Professional Path) is primarily responsible for conducting on-site education and consulting, building relationships with healthcare professionals, and developing presentations for product awareness. You will share product information with clinical research groups, applying advanced knowledge and skills through self-directed work. Specifics Include:
- Conduct on-site assessment and selection of target trainees and hospitals, ensuring optimal quantity and quality of trainees and meeting Phaco conversion rates for the Phaco Development Program
- Conduct onsite (Operating Room) and wetlab instruction and consultation for trainees converting from Extracapsular Cataract Extraction (ECCE) and Small Incision Cataract Surgery (SICS) to Phacoemulsification (Phaco)
- Collaborate with outside-Alcon consultants to ensure effective trainee Phaco conversion rates and high-quality surgical results
- Demonstrate product and procedural expertise to teach, model, and coach trainees and field personnel
- Support Alcon Phaco Development training events, professional congresses, symposiums, and special Alcon events
- Document target assessment, pre-course preparation, surgical observation, and post-course Phaco cases
- Comply with all Alcon administrative and reporting procedures
- Provide analytics support to Alcon internal customers and facilitate data-enabled decision-making
- Support Global Business Services Global Commercial Operations (GBS GCO) business by participating in various initiatives
- Work in a design team responsible for creating promotional marketing materials
- Ensure quality assurance and accuracy of deliverables and deliver projects on time within stipulated deadlines
- Support the creation and maintenance of standard operating procedures and develop and maintain knowledge repositories capturing qualitative and quantitative reports
- Participate in knowledge-sharing sessionsAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations. Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activitiesof this role.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.