{"id":4038330,"url":"https://alion.io/job/aleph-client-solutions-lead-tiktok","title":"Client Solutions Lead - TikTok","company":{"id":15107,"name":"Aleph","domain":"alephdigital.com","url":"https://alion.io/company/alephdigital","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santo Domingo, Dominican Republic"],"countries":["DO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T18:07:35Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T11:09:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Client Solutions team are responsible for campaign execution and success, working closely with the Client Partner team to deliver a first-class service to clients. Working with the top agencies and brands across Latam to educate and inform about the exciting evolution of this platform and Aleph. The Client Solutions Manager In partnership with the Client Partner and in collaboration with the Brand Strategist, is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.\nMain Responsibilities\nParticipate in strategic planning with sales to grow or generate new business opportunities. \nAct as a consultant for top Key accounts \nPOC for clients to deliver campaign management and reporting in time, Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs, and creatives efficiency metrics against defined KPIs) and delivery. \nEnsure that SLAs are respected to become 1st class in client service. \nPerformance side: optimize accounts to increase spend and on the reservation side, you will need to manage the project to success. \nDrive education on products, company updates and share company best practices as relevant to client or agencies' business. \nWork and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners. \nBe the premium contact of the Sales Team. \nAid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners) \nMaximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports. \nAbility to manage large customer relationships and manage through conflict, driving groups to collective business decision. \nProviding feedback to product and tools teams to help us scale our advertising platform. \nOrganize & manage account information, assets & data, and reports. \nKeep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements. \nWork with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns. \nSkills and Experience Required\nAt least 3 years of experience in client relationship management and digital media. \nBachelor’s degree in Advertising, marketing, business or tech \nDeep understanding of digital landscape and a passion for social media Intimately familiar with online media planning, design and art control of advertising pieces. \nExperience managing campaigns across digital platforms and ad tech product. \nStrong communication and people skills (working directly with clients). \nDetail oriented, with exceptional organizational skills \nAptitude, creativity, and a preference for working in collaborative teams and across business unit. \nStrong time management and problem-solving skills. \nAbility to multi-task under challenging deadlines still focusing on details. \nFluent in English and Spanish","description_format":"text","description_chars":3412,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Dominican Republic","iso":"DO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-10T21:23:09Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely 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