{"id":1945580,"url":"https://alion.io/job/aleph-client-solutions-manager-tiktok-5","title":"Client Solutions Manager - TikTok","company":{"id":15107,"name":"Aleph","domain":"alephdigital.com","url":"https://alion.io/company/alephdigital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":21,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":72000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":753},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T04:58:30Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-16T10:12:44Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"We are looking for a Client Solutions Manager to support our team in Colombo, Sri Lanka!\nWhat you'll do!\nServe as the primary point of contact for advertisers and agencies, building strong and trusted relationships.\nDevelop strategic TikTok advertising recommendations aligned with client objectives and marketing goals.\nSupport the sales team throughout the pre-sales and post-sales process, including media planning, campaign setup, execution, optimization, and reporting.\n Lead campaign onboarding and ensure successful implementation of TikTok advertising solutions.\nDeliver regular performance reviews, campaign insights, and actionable recommendations to clients.\nEducate advertisers and agencies on TikTok products, best practices, industry trends, and emerging platform capabilities.\nPartner with clients to develop creative-first strategies that leverage TikTok's unique ecosystem and user behavior.\nTroubleshoot campaign issues and coordinate with internal and TikTok teams to ensure timely resolution.\nIdentify opportunities to grow client investment and increase adoption of TikTok's advertising products.\nConduct training sessions, workshops, and presentations for advertisers, agencies, and industry stakeholders.\nWork closely with Sales, Marketing, Operations, Finance, and TikTok teams to ensure a seamless client experience.\nMaintain a strong understanding of the Sri Lankan digital advertising landscape and competitive environment.\nWhat you'll need for this role\n3-5+ years of experience in digital advertising, media, agency, platform, or client servicing roles.\nStrong understanding of digital media, social media advertising, and performance marketing principles.\nExperience managing relationships with advertisers, agencies, or key business stakeholders.\nStrong presentation, communication, and consultative selling skills.\nAbility to analyze campaign performance and translate insights into business recommendations.\nExcellent organizational and project management skills.\nAbility to manage multiple clients and priorities in a fast-paced environment.\nProficiency in Excel, PowerPoint, and reporting tools.\nExperience with TikTok Ads Manager or similar advertising platforms is preferred.\nExperience working with leading Sri Lankan brands and media agencies will be an advantage.\nBachelor's degree in Marketing, Business, Communications, or a related field.\nWhat Will Make Us Really Love You\nYou bring a track record of success in a similar role, with hands-on experience.\nYou’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.\nYou anticipate challenges before they arise and take initiative to find effective solutions.\nYou have an eye for detail.\nYou thrive on teamwork but also bring a driven, goal-oriented spirit.\nYou’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.\nYou have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.\nWhat You’ll Love About Us\nWe care about your individuality by giving you freedom to grow and create within the company, regardless of your position\nLearn from the best: Our state of the art workshops guarantee the latest insights into digital advertising\nBe part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.\nWe foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.\nJoin a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.\nAt Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.\nWhy join us\nThis is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!","description_format":"text","description_chars":4073,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-06T06:36:35Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.587,"p_room":1,"age_days":10,"expected_fill_days":54,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/aleph-client-solutions-manager-tiktok-5","json_url":"https://alion.io/job/aleph-client-solutions-manager-tiktok-5.json","meta":{"generated_at":"2026-10-16T14:04:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13514,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15107},"rest":"https://alion.io/mcp/rest/get_company?id=15107"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faleph-client-solutions-manager-tiktok-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faleph-client-solutions-manager-tiktok-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faleph-client-solutions-manager-tiktok-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aleph-client-solutions-manager-tiktok-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faleph-client-solutions-manager-tiktok-5"}]}