{"id":2747543,"url":"https://alion.io/job/alertmedia-director-solutions-engineering","title":"Director, Solutions Engineering","company":{"id":7087,"name":"AlertMedia","domain":"alertmedia.com","url":"https://alion.io/company/alertmedia","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":148000,"max_usd":296000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":182},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T19:25:40Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T05:05:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Do work that matters. \nAt AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. \nOur core values drive us in our important mission of keeping people safe & informed:\nWe’re humans not robots \nCustomers always come first\nWe work better together\nSimplicity is our strength\nOur reputation is priceless\nHard work pays off \nAlertMedia is seeking a Director, Solutions Engineering to partner closely with our sales organization and play a critical role in helping prospective customers to understand the value of our platform. This is a hands-on, player/coach role - ideal for a seasoned Solutions Engineering leader who enjoys being deeply involved in the sales process while also building, mentoring, and scaling a high-performing Solutions Engineering team over time. \nWho you are: \nYou are an experienced Solutions Engineering leader who thrives at the intersection of sales strategy, technical depth, and people leadership. You’re comfortable rolling up your sleeves to lead high-stakes demos and solve complex technical challenges, while also coaching our Solutions Engineers to elevate their impact. \nYou bring a strong “one team, one goal” mindset, enjoy working cross-functionally, and know how to translate technical capabilities into meaningful business outcomes for customers and prospects alike. \nWhat you get to do every day: \nBalance team development and hands-on technical contribution, spending your time mentoring and leading Solutions Engineers and directly supporting strategic deals \nLead by example, setting the bar for technical excellence, consultative selling, and customer advocacy \nTeam Leadership & Mentorship: Lead and develop a team of Solutions Engineers through regular 1:1s, career development planning, performance feedback, and coaching on both technical and sales skills \nEnablement & Certification: Define and execute a regional technical strategy, ensuring the team is enabled, certified, and equipped to lead value-based technical conversations across the AlertMedia platform \nPipeline Health & Sales Partnership: Partner with Sales leadership in forecast and pipeline reviews to ensure technical readiness and alignment for active and upcoming deals \nOperational Excellence: Standardize and continuously improve Solutions Engineering best practices, demo flows, discovery approaches, and proof-of-concept (PoC) frameworks \nCross-Functional Collaboration: Work closely with Product, Engineering, Marketing, and Customer Success to surface insights from the field and influence platform evolution \nStrategic Deal Leadership: Lead technical discovery, solution design, and demonstrations for high-value or complex accounts, serving as the technical voice and trusted advisor throughout the sales cycle \nSolution Prototyping & Problem Solving: Develop prototypes, technical spikes, or custom integrations to unblock complex deals or inform future product direction \nExecutive-Level Engagement: Facilitate technical discussions with CIOs, CTOs, and senior stakeholders, translating platform capabilities into clear business value and outcomes \nCustomer Advocacy: Serve as a strong bridge between customers, Sales, and Product, advocating for customer needs and influencing the product roadmap based on real-world use cases \nWhat you bring to the role: \n8-10+ years of experience in Solutions Engineering, Pre-Sales Engineering, or Solutions Architecture in a SaaS organization \n2-3+ years in a people leadership role \nProven success in high-growth SaaS environments, with experience supporting API-driven integrations and cloud infrastructure \nStrong understanding of sales methodologies such as MEDDICC, and experience partnering closely with Account Executives \nA true player-coach mindset - able to move seamlessly from high-level strategy and coaching to hands-on troubleshooting and technical execution \nPassion for delivering an exceptional customer experience through thoughtful, consultative problem-solving \nExcellent prioritization, project management, and organizational skills in fast-paced, evolving environments \nExceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences \nStrong coaching mentality and ability to help elevate others in their career development \nExceptional interpersonal skills; clear and concise written and oral communication skills \nSkilled at building rapport and setting expectations with stakeholders, including those at the executive level \nComfortable with ambiguity; ideal candidates have experience adapting in rapidly changing environments and contributing to an evolving sales process \nThis is a full-time, hybrid position based in Austin, Texas. Must live in Austin or the surrounding areas \nThis position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future\nWhy you’ll love working at AlertMedia: \nAt AlertMedia, you won’t just build your career - you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.\nCompetitive base salary +Company-wide bonus program \nGenerous and flexible time off and parental leave policies \nHealth benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! \n401K with generous company match \nAmazing rewards and incentives - we love celebrating each other! \nCommitment to community service with opportunities to give back\nA Best Places to Work company 10 years in a row and numerous other awards \nAccess to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails \nOngoing career development opportunities through our Learning & Development team \nYou'll do meaningful work-while growing your career in a fast-moving, global company with an award-winning culture\nAbout AlertMedia: \nAlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMediasupports essential communication for thousands of leading businesses-including JetBlue, Coca-Cola Bottling, and Walmart-in more than 150 countries. \nWe are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitableworkplace for all people is key to our success and core to ourvalues. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. \nThis is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'dlove to get to know you better and share how we serve our amazing customers. For moreinformation,please visit www.alertmedia.com \nBy applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance withour Privacy Policy - https://www.alertmedia.com/legal/privacy-policy/","description_format":"text","description_chars":7484,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Flexible time off","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Threat Intelligence","Incident Response"],"lifecycle":[{"event":"open","at":"2026-10-16T22:56:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":38,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/alertmedia-director-solutions-engineering","json_url":"https://alion.io/job/alertmedia-director-solutions-engineering.json","meta":{"generated_at":"2026-10-22T07:27:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3047,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7087},"rest":"https://alion.io/mcp/rest/get_company?id=7087"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falertmedia-director-solutions-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falertmedia-director-solutions-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falertmedia-director-solutions-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alertmedia-director-solutions-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falertmedia-director-solutions-engineering"}]}