{"id":3022105,"url":"https://alion.io/job/alertmedia-senior-solutions-engineer-enterprise","title":"Senior Solutions Engineer, Enterprise","company":{"id":7087,"name":"AlertMedia","domain":"alertmedia.com","url":"https://alion.io/company/alertmedia","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":221000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Postman","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-21T15:48:46Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-02T09:54:03Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Do work that matters. \nAt AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler-and it starts with bringing critical information and workflows together in one unified platform. \nOur core values drive us in our important mission of keeping people safe & informed: \nWe’re humans not robots \nCustomers always come first \nWe work better together \nSimplicity is our strength \nOur reputation is priceless \nHard work pays off \nAlertMedia is seeking a Senior Solutions Engineer, Enterprise, to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer buying journey. In this role, you'll help some of the world's largest organizations evaluate how AlertMedia fits into their technology ecosystem by leading technical discovery, delivering tailored product demonstrations, validating integrations, and guiding customers through technical evaluations. \nAs the technical bridge between Sales, Product, Engineering, and prospective customers, you'll simplify complex technical concepts, solve challenging business problems, and help secure the technical win in enterprise sales opportunities. You'll play a critical role in educating and empowering prospects to make confident decisions while ensuring AlertMedia is positioned as the best solution for their needs. \nEvery day you'll collaborate across teams, influence product direction through customer feedback, and contribute to AlertMedia's continued growth while being part of our award-winning culture. \nWho you are: \nYou thrive at the intersection of technology and business. You're passionate about helping enterprise customers solve complex challenges and enjoy translating technical capabilities into business value for both technical and executive audiences. \nYou have a consultative mindset, excel at building trusted relationships, and are equally comfortable whiteboarding an API integration with developers as you are presenting business outcomes to executive stakeholders. You enjoy working collaboratively with Account Executives and believe the best customer experiences happen when everyone operates as one team with one goal. \nWhat you get to do every day: \nPartner with Enterprise Account Executives throughout the sales cycle to drive technical strategy and help secure technical wins. \nLead consultative technical discovery sessions to understand customer business objectives, technical environments, architecture, integration requirements, security considerations, implementation constraints, and success criteria. Translate discovery findings into a clear technical solution strategy. \nDeliver compelling, value-based product demonstrations tailored to each customer's technical and business objectives. \nDesign and guide technical evaluations, proof of concepts (PoCs), and pilot programs that validate AlertMedia's value within enterprise environments. \nBecome a subject matter expert across the AlertMedia platform and its technical capabilities. \nDesign solution approaches that demonstrate how AlertMedia integrates into existing enterprise technology ecosystems. Confidently discuss APIs, webhooks, authentication, data flows, integration patterns, and implementation considerations with both technical and business stakeholders. \nIdentify potential technical risks early and proactively develop solutions that remove obstacles to adoption. \nOwn the technical response for RFPs, RFIs, security questionnaires, compliance discussions, and technical documentation. \nClearly communicate complex technical concepts to both executive and technical stakeholders, adapting your approach to different audiences. \nDocument technical best practices and continuously improve presales processes to deliver an exceptional customer experience. \nPartner closely with Product, Engineering, Customer Success, and Marketing to communicate customer feedback, competitive insights, and product enhancement opportunities. \nStay current on industry trends, enterprise technology, and AlertMedia's evolving platform capabilities. \nWhat you bring to the role: \n5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers. \nExperience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles. \nStrong consultative problem-solving skills with the ability to translate business challenges into technical solutions. \nExperience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations. \nStrong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture. \nExperience responding to RFPs, security reviews, and technical due diligence for enterprise customers. \nExperience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment. \nAbility to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders. \nExcellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations. \nStrong project management and organizational skills, with the ability to manage multiple opportunities simultaneously. \nHighly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences. \nSelf-motivated, adaptable, and comfortable thriving in a fast-paced, high-growth environment. \nExcellent analytical skills, attention to detail, and written and verbal communication skills. \nPreferred technical qualifications: \nExperience using API testing tools such as Postman or similar to validate integrations, troubleshoot API interactions, or support customer technical evaluations. \nExperience reading and interpreting technical documentation and specifications to support customer integrations and technical discussions. \nBasic scripting experience (JavaScript, Python, PowerShell, or similar) to automate repetitive tasks, validate integrations, or improve technical workflows is a plus. \nFamiliarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes. \nLocation: Austin, TX preferred; open to remote candidates based in the U.S. \nSponsorship: AlertMedia does not sponsor candidates.\nWhy you’ll love working at AlertMedia: \nAt AlertMedia, you won’t just build your career - you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. \nCompetitive Base Salary + Company-Wide Bonus Program \nGenerous and flexible time off and parental leave policies \nHealth benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! \n401K with generous company match \nAmazing rewards and incentives - we love celebrating each other! \nCommitment to community service with opportunities to give back \nA Best Places to Work company 10 years in a row and numerous other awards \nAccess to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails \nOngoing career development opportunities through our Learning & Development team \nYou'll do meaningful work-while growing your career in a fast-moving, global company with an award-winning culture \nAbout AlertMedia: \nWe are the leading risk intelligence and response platform - trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. \nWe are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. \nThis is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com. \nCome join us in our mission to save lives and minimize loss through effective communication. \nBy applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy - https://www.alertmedia.com/legal/privacy-policy/","description_format":"text","description_chars":9146,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible time off","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Threat Intelligence","Incident Response"],"lifecycle":[{"event":"open","at":"2026-10-21T18:07:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":40,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/alertmedia-senior-solutions-engineer-enterprise","json_url":"https://alion.io/job/alertmedia-senior-solutions-engineer-enterprise.json","meta":{"generated_at":"2026-11-02T13:29:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18382,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7087},"rest":"https://alion.io/mcp/rest/get_company?id=7087"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falertmedia-senior-solutions-engineer-enterprise"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falertmedia-senior-solutions-engineer-enterprise"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falertmedia-senior-solutions-engineer-enterprise"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alertmedia-senior-solutions-engineer-enterprise\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falertmedia-senior-solutions-engineer-enterprise"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3022105}},{"tool":"search_jobs","arguments":{"company":"alertmedia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3022105},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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