Senior Product Manager

Job Description

Reporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the "Why," "What," and "When" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset.

This is an office based role and requires reporting to our HQ in Baltimore daily.

A Day in the Life:

• Define and promote the long-term product roadmap for our SaaS, on-premises, IP-based audio and notification solutions and services, ensuring alignment with global market trends.
• Champion "Secure by Design" principles throughout the product development lifecycle, collaborating with engineering and security teams to embed robust cybersecurity, data privacy, and operational resilience into all cloud-based and on-premises solutions.
• Lead the end-to-end product lifecycle, including market opportunity assessment, business case development, and go-to-market execution.
• Act as the final decision-maker for the product backlog, balancing technical debt, maintenance, and high-value innovation to maximize ROI.
• Conduct deep-dive analysis of cloud infrastructure costs, third-party licensing, and operational overhead to optimize the SaaS platform’s cost-to-serve model.
• Collaborate with Executive Leadership, Sales, and Marketing to align product goals with company revenue targets and customer needs.
• Conduct competitive benchmarking and customer advisory board sessions to ensure Alertus remains the industry leader in emergency notification.
• Work closely with Business Analysts, Engineering, and Design leads to ensure technical feasibility meets user-centric design, overseeing the high-level SDLC process.
• Define and track key performance indicators (KPIs) to measure product success, adoption rates, and customer satisfaction.
• Act as the subject matter expert for our product lines, representing Alertus at industry conferences and in high-stakes sales presentations.
• Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.

Required Skills & Abilities:

• Exceptional ability to synthesize complex market data into a clear, actionable product vision.
• Experience in the end-to-end management of B2B SaaS and integrated hardware/software solutions.
• Deep understanding of cloud architecture, API integrations, and IP networking; ability to hold high-level technical discussions with Engineering.
• Proven leadership in implementing "Secure by Design" methodologies, with a strong understanding of cybersecurity best practices, threat modeling, and compliance for enterprise SaaS and hardware applications.
• Experience developing System Security Plans, documenting security control compliance, and successfully attaining security certifications such as FedRAMP, ISO 27001, and SOC 2.
• Advanced proficiency in Agile, Scrum, and Waterfall frameworks.
• Ability to translate complex technical specifications into intuitive, user-friendly features that drive customer satisfaction.
• Elite presentation and storytelling skills, with the ability to influence without formal authority across all departments.
• Expert knowledge of Jira, Confluence, and Product Management roadmapping software.
• Ability to travel on occasion.

Education & Experience:

• Bachelor’s Degree in Business, Engineering, Computer Science or related field is required.
• MBA or advanced professional certification (e.g., NPDP, CPM, or CSPO) is highly preferred.
• 5-7+ years of experience in Product Management, with a successful history of launching B2B SaaS or integrated hardware/software products.

Alertus Career Advantages:

• Unlimited Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan
• Medical, Dental, and Vision Plans
• Short-term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work HomeBuying Incentive
• Employee Referral Bonuses
• Flex Scheduling