Build Support Engineer - Electrical

Alexander Dennis is a global leader in the design and manufacture of double-deck and lightweight buses. Building on 130 years of heritage, we’re leading the transition to zero-emission mobility, with 3,000 zero-emission buses sold to date. Alexander Dennis is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions. Operating in 10 countries, we’re investing in our people and our communities, with over 31,000 buses and coaches in service around the world.

POSITION SUMMARY:

Alexander Dennis is seeking an Electrical Build Support Engineer to join our Current Model Engineering team in Las Vegas. This is a highly hands-on role that serves as the critical link between Engineering and Production, supporting vehicle builds through troubleshooting, validation, root cause analysis, and continuous improvement initiatives. Spending approximately 70-75% of your time on the production floor, you will work directly alongside production teams to investigate and resolve electrical and electronic issues affecting vehicle builds. You will review engineering documentation, analyze vehicle network communications, validate functionality, and implement practical engineering solutions that improve quality, reliability, and production efficiency. This role is ideal for someone who enjoys solving real-world technical problems, working closely with manufacturing teams, and gaining deep product knowledge. It also offers an excellent opportunity for long-term growth within Alexander Dennis, with many team members moving into broader engineering and product development roles after gaining experience in Build Support.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with immediate benefit eligibility
• Paid holidays and vacation
• 401K with generous company match
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
• Advancement opportunities within our family of companies

WHAT YOU WILL DO:

• Extensive hands-on experience troubleshooting electrical and electronic systems within the automotive, commercial vehicle, bus, heavy equipment, transportation, manufacturing, or related industries.
• Demonstrated experience working with CAN Bus networks, J1939 communications, multiplexing systems, and vehicle electrical architectures.
• Experience investigating and resolving technical issues in production, service, commissioning, or manufacturing environments.
• Ability to perform thorough root cause analysis using engineering documentation, schematics, diagnostic data, and other technical tools.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Experience using electrical diagnostic and testing equipment.
• Experience supporting vehicle commissioning, programming, validation, or functional testing activities.
• Strong verbal communication skills with the ability to explain technical issues and solutions to both technical and non-technical audiences.
• Self-starter with the ability to work independently and effectively manage multiple priorities with limited day-to-day supervision.
• Comfortable collaborating with globally distributed teams across North America and the United Kingdom.
• Continuous improvement mindset focused on quality, efficiency, and customer satisfaction.

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

• Technical education, apprenticeship training, diploma, degree, or equivalent experience is considered an asset; however, extensive hands-on industry experience will be given greater consideration than formal educational credentials.
• Minimum three years of engineering, technical support, or troubleshooting experience within the automotive, commercial vehicle, heavy equipment, manufacturing, or related industries
• Experience troubleshooting electrical and electronic systems in a production or service environment
• Ability to read and interpret electrical schematics and technical documentation
• Knowledge of vehicle communication networks, CAN bus systems, multiplexing, or J1939 protocols
• Experience using electrical diagnostic and testing tools
• Familiarity with programming, commissioning, or validating electrical systems is preferred
• Knowledge of electrical CAD systems
• Strong problem-solving and analytical skills
• Ability to work effectively in both office and production environments
• Strong communication and cross-functional collaboration skills
• Comfortable working independently and managing competing priorities
• Continuous improvement mindset focused on quality, efficiency, and customer satisfaction

Physical & Workplace Requirements

• Ability to work in both office and manufacturing environments
• Ability to stand and walk on manufacturing floors for extended periods
• Ability to safely navigate vehicle production and assembly environments
• Occasional lifting, bending, crouching, and climbing may be required
• Up to 10% travel, including potential international travel

Benefits

OUR WHY:

We move people. The world's most precious cargo.

We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility, and our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

Alexander Dennis is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates’ request.