{"id":2930889,"url":"https://alion.io/job/alfa-laval-service-operations-continuous-improvement-manager","title":"Service Operations Continuous Improvement Manager","company":{"id":67993,"name":"Alfa Laval","domain":"alfalaval.com","url":"https://alion.io/company/alfalaval","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":62,"ghost_share":0,"stale_share":0.71,"repost_share":0.048,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":125000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T14:38:04Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-13T14:25:59Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.\nAs we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.\n1. Continuous Improvement & Project Management\nDeveloping and implementing continuous improvement strategies aligned with organizational goals.\nIdentifying key areas for improvement and set priorities for initiatives.\nConducting thorough analyses of current processes to identify inefficiencies and areas for improvement. Use data-driven approaches to assess process performance and identify root causes of issues.\nImplementing lean manufacturing and Six Sigma methodologies to reduce waste and improve quality. Support cross-functional teams in the execution of lean and Six Sigma projects. Provide guidance and support to teams on improvement tools and techniques.\nMonitoring and evaluating the effectiveness of improvement initiatives. Use key performance indicators (KPIs) to track progress and measure success.\nLeading and managing improvement projects from inception to completion.\nDeveloping project plans, set timelines, and allocate resources effectively.\n2. Service Centre Operations & Financial Management\nTake full responsibility for the Service Centre cost centre forecast and results, including investments, and monitor progress against financial targets.\nIdentify and manage high-quality sub-suppliers for repairs and reconditioning.\nEnsure jobs are executed according to priority in close cooperation with sales, ensuring quick reporting of deviations.\nAdapt internal and external resource availability quickly based on fluctuating customer demands.\nImplement and follow up on relevant KPIs to measure and improve performance.\n3. Team Leadership & People Development\nLead the Service Centre team, providing clear direction and ensuring performance with a strong customer-oriented mindset.\nManage and develop the capabilities needed to support the overall Service strategy.\nDevelop, motivate, and coach direct reports to secure proper competence development.\nManage performance issues within the Service Centre appropriately and swiftly\n4. Quality, Health, Safety & Environment (QHSE)\nSecure a strong QHSE culture within the service centres.\nImplement continuous safety and efficiency improvements based on ALPS board meetings as well as by innovative processes and technologies.\nQualifications\n+8 years of experience in service operations, process improvement, or related roles.\nExperience managing teams and cross functional projects.\nStrong analytical and problem solving skills, with the ability to use data to drive decisions.\nExcellent leadership and people management abilities.\nIn depth knowledge of process improvement methodologies.\nStrong communication and interpersonal skills, with the ability to influence and engage stakeholders.\nFinancial literacy and experience with budgeting, forecasting, and cost control.\nFluent English skill preferred, verbal & written.\nBachelor’s degree in Engineering, Business Administration, Operations Management, or a related field preferred.","description_format":"text","description_chars":3536,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-20T14:38:04Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.601,"p_room":0.75,"age_days":22,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/alfa-laval-service-operations-continuous-improvement-manager","json_url":"https://alion.io/job/alfa-laval-service-operations-continuous-improvement-manager.json","meta":{"generated_at":"2026-11-13T20:45:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41359,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":67993},"rest":"https://alion.io/mcp/rest/get_company?id=67993"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falfa-laval-service-operations-continuous-improvement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falfa-laval-service-operations-continuous-improvement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falfa-laval-service-operations-continuous-improvement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alfa-laval-service-operations-continuous-improvement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falfa-laval-service-operations-continuous-improvement-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2930889}},{"tool":"search_jobs","arguments":{"company":"alfalaval.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2930889},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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