{"id":2496813,"url":"https://alion.io/job/alfafam-crm-implementation-specialist","title":"CRM Implementation Specialist","company":{"id":4421934,"name":"Alfafam","domain":"alfafam.com","url":"https://alion.io/company/alfafam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2024-05-15T00:00:00Z","employer_posted_date":"2024-05-15","last_verified_at":"2026-10-14T10:57:47Z","board_verified":true,"closed_at":null,"days_open":882,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":882},"description":"We are Alfafam, a US-based Management Consulting Company offering services locally and worldwide.\nOur primary objective is to facilitate the growth of businesses within the United States by providing comprehensive support in management, operations, budgeting, marketing, hiring, and onboarding processes.\nWe are seeking a highly motivated and experienced CRM Implementation Specialist to join our team.\nIn this role, you will be responsible for implementing and customizing CRM (Customer Relationship Management) software systems to meet the needs of our clients organization. You will work closely with clients teams to understand business requirements and translate them into CRM solutions that drive business growth and improve customer satisfaction.\nResponsibilities:\nLead the implementation of CRM software systems, including configuration, customization, and integration with existing systems.\nCollaborate with teams to gather and analyze business requirements.\nDevelop and implement CRM strategies to improve customer engagement and retention.\nTrain employees on how to use the CRM system effectively.\nProvide ongoing support and maintenance for the CRM system.\nStay up-to-date with CRM trends and best practices.\nRequirements:\nBachelor's degree in Computer Science, Information Technology, or related field.\nProven experience implementing CRM software systems.\nStrong knowledge of CRM platforms, such as Salesforce, Microsoft Dynamics, HubSpot, GHL, Monday.com\nExcellent communication and interpersonal skills.\nAbility to work well in a fast-paced environment.\nCRM certification is a plus.\nThe Details:\nThis position is full-time, and remote from Monday to Friday.\nStandard work hours are 9 a.m. - 6 p.m. EST (New York time zone)\nThe salary range for this is dependent on location, experience, and skills.\nAs a CRM Implementation Specialist at our company, you will play an integral role in shaping the customer experience while contributing directly to the growth of the business. If this sounds like the perfect opportunity for you, please submit your application today! 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