{"id":4008978,"url":"https://alion.io/job/alfon-e-commerce-accounts-assistant","title":"E-Commerce Accounts Assistant","company":{"id":4024448,"name":"Alfon","domain":"alfon.io","url":"https://alion.io/company/alfon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2200,"max":2800,"currency":"SGD","period":"month","gross":true,"usd_annual":26256},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Google Sheets","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Description: E-commerce Accounts AssistantThe E-commerce Accounts Assistant is responsible for the day-to-day administration to support the financial operations of our online business. This role ensures orders are processed efficiently, inventory is updated, and customers receive excellent service. The position also supports platform optimization, and administrative tasks such as daily delivery routing to ensure smooth e-commerce operations.\nKey ResponsibilitiesOrders processing and maintain product listings across e-commerce platforms (e.g. Lazada, Shopee).\nFamiliar with delivery postal codes (e.g 01, 44, 06 etc)\nTo plan daily delivery route for delivery team\nMonitor inventory levels and coordinate stock updates with the warehouse or inventory team.\nProcess online orders, returns, exchanges, and refunds accurately and promptly.\nRecord e-commerce sales, refunds, invoices, supplier bills and expenses.\nUse the Infotech system to enter, review and manage relevant accounting or e-commerce information. Check Infotech records against platform, payment-provider and accounting records, and investigate discrepancies.\nRespond to customer inquiries via email, chat, or marketplace messaging systems.\nCoordinate with in-house delivery team to ensure timely order fulfillment and shipment tracking.\nMaintain accurate records of orders, and product updates.\nWork closely with marketing, sales, and warehouse teams to support business objectives.\n\nQualifications\nO Levels or\nDiploma in Business Administration, E-commerce, Marketing, Information Technology, or a related field.\n1–3 years of administrative or e-commerce experience preferred.\nExperience using e-commerce platforms such as Lazada, or Shopee is an advantage.\nProficiency in Microsoft Office, particularly Excel.\nExperience with inventory management systems is desirable.\nSkills and CompetenciesExperience in bookkeeping, accounts administration or a similar role; e-commerce experience is an advantage.\nBasic understanding of accounting principles and reconciliations.\nFamiliarity with the Infotech system and confidence using business software.\nGood IT skills, including Microsoft Excel or Google Sheets.\nFamiliarity with e-commerce platforms and payment gateways is desirable.\nStrong attention to detail, organization and communication skills.\nStrong organizational and administrative skills.\nExcellent attention to detail and accuracy.\nAbility to manage multiple tasks and meet deadlines.\nStrong problem-solving and analytical abilities.\nCustomer-focused with excellent interpersonal skills.\nAbility to work independently and collaboratively within a team.\nBasic understanding of online marketing and digital commerce principles.\nWorking Hours\nMonday to Friday, 10am to 7pm\nSaturdays, 10am to 1pm\nSkills\nBusiness Administration, Supplier Payments, Microsoft Excel, E-Commerce, Sales Order Processing, Accounting Management, Inventory Management System, Invoices Management, Information Technology, Marketing, Warehouse Inventory Control and Audit, Process Purchase Orders, Refunds Processing, E-Commerce Platforms, Delivery Management, Postal service","description_format":"text","description_chars":3124,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","E-commerce Platforms"],"lifecycle":[{"event":"open","at":"2026-11-10T08:14:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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