{"id":1247463,"url":"https://alion.io/job/algoworks-lead-engineer-salesforce","title":"Lead Engineer Salesforce","company":{"id":2091826,"name":"Algoworks","domain":"algoworks.com","url":"https://alion.io/company/algoworks-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2500000,"max":3000000,"currency":"INR","period":"year","gross":null,"usd_annual":31446},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Intercom","optional":true},{"name":"Scrum","optional":true},{"name":"Zoom","optional":true}],"status":"live","first_seen_at":"2026-09-21T07:42:19Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-01T08:04:40Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Role: Lead Engineer Salesforce\nLocation: Remote, India\nExperience: 5+ Years\nAlgoworks\nwww.algoworks.com\nAbout the company\nAlgoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.\nFor over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.\nAt Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.\nThrough collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.\nFollow the video below to know about us! Clipchamp\nRole overview\nWe are seeking an experienced Salesforce Administrator to support, maintain and enhance Salesforce Sales Cloud and Service Cloud environments. The role will involve working closely with stakeholders and business users to understand requirements, implement scalable solutions, provide day-to-day platform administration and support business reporting and data needs.\nThe ideal candidate should have strong expertise in Salesforce declarative development, Salesforce CPQ+, user and data administration, managed packages, integrations and Salesforce best practices. Strong communication, problem-solving and stakeholder management skills are essential for this role.\nKey responsibilities:\n1.Requirements & Solution Design\nWork with stakeholders and business users to gather and define requirements for new system enhancements.\nCollaborate with the existing team to refine requirements and design sustainable, scalable solutions.\nTranslate business requirements into Salesforce configurations and enhancements.\nChallenge requirements where necessary to ensure solutions follow Salesforce best practices and support long-term scalability.\n2.Salesforce Administration\nProvide day-to-day Salesforce administration and platform support.\nManage user setup, user access and user administration.\nMaintain assignment rules, escalation rules, notifications and queues.\nPerform data updates and support ongoing data management activities.\nEnsure Salesforce configuration remains aligned with business requirements.\n3.Support & Issue Resolution\nPerform triage of inbound Salesforce support cases.\nAssist business users with troubleshooting and resolution of Salesforce issues.\nInvestigate reported issues and identify appropriate solutions.\nEscalate bugs and complex technical issues for further review and resolution.\nProvide timely communication and updates to stakeholders during issue resolution.\n4.Reporting & Data Management\nAssist business users with Salesforce reporting and data requirements.\nSupport data integrity and accuracy across Salesforce.\nIdentify data quality issues and implement appropriate corrective actions.\nProvide recommendations to improve reporting capabilities and data utilization.\n5.Platform Enhancement & Optimization\nProactively identify under-utilized Salesforce functionality.\nRecommend and implement platform enhancements that improve business efficiency.\nPerform required system maintenance and configuration updates.\nEnsure Salesforce capabilities are being effectively utilized across business teams.\n6.Managed Packages & Integrations\nSupport the installation and configuration of new and existing Salesforce managed packages.\nSupport native integrations associated with Salesforce managed packages.\nWork with connected business applications and downstream GTM tools.\nTroubleshoot integration and configuration issues as required.\n7.Salesforce CPQ+\nSupport and maintain Salesforce CPQ+ functionality.\nWork with business stakeholders to understand CPQ-related requirements.\nConfigure and enhance CPQ functionality based on business needs.\nEnsure CPQ solutions follow Salesforce best practices and support scalable business processes.\n8.Collaboration & Agile Delivery\nWork collaboratively with Salesforce administrators, business users and cross-functional teams.\nParticipate in Agile development and delivery processes.\nContribute to change requests, enhancements and platform improvement initiatives.\nMaintain clear documentation for configuration changes and system enhancements.\nRequired technical skills and competencies:\n5+ years of experience as a Salesforce Administrator.\nStrong experience with Salesforce Sales Cloud and Service Cloud.\nExpert-level proficiency in Salesforce declarative development.\nStrong experience with Salesforce configuration and administration.\nStrong knowledge of Salesforce CPQ+.\nExperience with user management, queues, assignment rules, escalation rules and notifications.\nExperience supporting Salesforce reporting and data management.\nExperience with managed packages and native integrations.\nStrong understanding of Salesforce best practices.\nFamiliarity with Agile development methodologies.\nSalesforce Advanced Administrator Certification (ADM-301) preferred/required as specified.\nMust have skills:\nSalesforce Administration.\nSalesforce Sales Cloud.\nSalesforce Service Cloud.\nDeclarative Salesforce development.\nSalesforce CPQ+.\nUser and access management.\nAssignment and escalation rules.\nSalesforce queues and notifications.\nSalesforce reporting and data management.\nManaged packages and integrations.\nSalesforce best practices.\nStrong troubleshooting and problem-solving skills.\nGood to have skills:\nExperience with downstream GTM tools.\nExperience with Salesforce integrations.\nExperience supporting enterprise Salesforce environments.\nExperience with Gong.\nExperience with HubSpot.\nExperience with Intercom.\nExperience with Pendo.\nExperience with Qualtrics.\nExperience with DocuSign.\nExperience with Zoom Call Center.\nExperience with Responsive.\nAgile/Scrum experience.\nDesired attributes:\nStrong ability to understand business requirements and translate them into scalable Salesforce solutions.\nExcellent verbal and written communication skills.\nExceptional problem-solving and analytical capabilities.\nStrong understanding of Salesforce best practices.\nHigh attention to detail and strong focus on data integrity.\nSelf-starter with the ability to independently research and resolve technical roadblocks.\nStrong stakeholder collaboration and relationship-building skills.\nWillingness to continuously learn new Salesforce capabilities and technologies.\nStrong ownership of platform quality, support and continuous improvement.\nInterview Process\n2-3 rounds of discussion.","description_format":"text","description_chars":7318,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","Mobile Games","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-09-25T17:58:41Z"}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.794,"p_room":0.945,"age_days":9,"expected_fill_days":24,"reasons":["conf:29","velocity","win:mid"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":31446,"is_top_pay":false},"html_url":"https://alion.io/job/algoworks-lead-engineer-salesforce","json_url":"https://alion.io/job/algoworks-lead-engineer-salesforce.json","meta":{"generated_at":"2026-10-01T11:22:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2977,"day_limit":5000,"remaining_today":2023,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}