{"id":2606196,"url":"https://alion.io/job/ali-sons-warranty-clerk","title":"Warranty Clerk","company":{"id":4420653,"name":"Ali & Sons","domain":"ali-sons.com","url":"https://alion.io/company/ali-sons","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":15,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2855},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T09:36:15Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T21:16:21Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Exciting Opportunity: Join Ali & Sons as a Warranty Clerk\nAre you a detail-oriented and organized professional with an interest in the automotive industry and a passion for accuracy and efficient administration?\nJoin Ali & Sons Group as a Warranty Clerk, where you’ll play an essential role in processing warranty claims, maintaining accurate documentation, and supporting workshop teams in ensuring compliance with manufacturer warranty policies and procedures.\nKey Responsibilities:\nReview and process warranty claims, consulting with manufacturers or Technical Area Managers when clarification or technical guidance is required.\nCommunicate and implement decisions related to warranty claims and manufacturer correspondence.\nSupport workshop teams in resolving warranty-related issues, including special repair requests and obtaining approved repair procedures from manufacturers.\nCoordinate with workshop management to identify the causes of legitimate warranty claims and ensure claims are properly documented and submitted.\nAssist workshop personnel in preparing accurate and complete defect reports to support warranty claim processing.\nEnsure compliance with reporting requirements and procedures outlined in the Service Technical Handbook.\nMaintain complete and accurate warranty documentation and records for audit purposes.\nEnsure warranty claims are submitted accurately and within the required timelines.\nPerform other duties as assigned by the Service Manager.\nMaintain a professional attitude and appearance while ensuring company assets are properly maintained and the work area remains clean and organized.\nComply with all applicable health, safety, and quality procedures and regulations.\nRole Purpose:\n\nTo ensure the accurate and timely processing of warranty claims, maintain complete supporting documentation, and provide effective administrative support to workshop teams while ensuring compliance with manufacturer requirements and company procedures.\nWhat We’re Looking For:\nExperience: Minimum of 4 years of relevant experience in automotive warranty administration, service operations, or a related field.\nEducation: Higher diploma or degree in Automotive Technology or a related discipline.\nCertifications & Training: Relevant automotive certifications and training are required.\nLanguages: Fluency in both English and Arabic is essential.\nSoftware Skills: Proficiency in Microsoft Office, particularly Excel and Word.\nTechnical Skills: Understanding of warranty claim procedures, defect reporting, documentation management, and manufacturer requirements.\nCore Competencies: Strong accountability, communication, professional integrity, problem-solving, initiative, teamwork, adaptability, customer relationship management, and health and safety awareness.\nWhy Join Ali & Sons?\nAt Ali & Sons, we are committed to excellence, growth, and customer satisfaction. As part of a well-established and diversified business group in the UAE, you will benefit from:\nA professional environment that values teamwork, accuracy, and accountability.\nOpportunities for career growth and professional development within the automotive sector.\nExposure to leading automotive brands, warranty systems, and after-sales service processes.\nThe opportunity to contribute to efficient warranty administration and improved workshop operations.\nA culture that prioritizes customer satisfaction, quality, safety, and continuous improvement.\nReady to Start Your Journey?\nIf you have strong administrative skills, attention to detail, and an interest in automotive warranty processes, apply now and become part of Ali & Sons Group!","description_format":"text","description_chars":3629,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Marine & Ocean Engineering","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-15T09:47:26Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.631,"p_room":0.9,"age_days":19,"expected_fill_days":46,"reasons":["conf:1","stale_co","velocity","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/ali-sons-warranty-clerk","json_url":"https://alion.io/job/ali-sons-warranty-clerk.json","meta":{"generated_at":"2026-11-05T00:19:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":396,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420653},"rest":"https://alion.io/mcp/rest/get_company?id=4420653"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fali-sons-warranty-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fali-sons-warranty-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fali-sons-warranty-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ali-sons-warranty-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fali-sons-warranty-clerk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2606196}},{"tool":"search_jobs","arguments":{"company":"ali-sons.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2606196},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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