{"id":2052178,"url":"https://alion.io/job/align-technology-accounts-receivable-cash-associate","title":"Accounts Receivable Cash Associate","company":{"id":678151,"name":"Align Technology","domain":"aligntech.com","url":"https://alion.io/company/align-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belén, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3830},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-06T22:12:59Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T06:48:05Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Role summary\n\nThe Accounts Receivable Associate is responsible for supporting the daily AR Cash Application operations, ensuring timely and accurate processing of customer payments, account corrections, refunds, write-offs, and related requests across assigned regions. This role plays a key part in maintaining clean customer accounts, meeting operational SLAs, supporting month-end close activities, and ensuring compliance with internal controls and audit requirements.\nThe Associate will act as a senior operational contributor within the AR team, providing guidance to Specialists, supporting escalations, improving processes, and collaborating with internal stakeholders such as Collections, Billing, Treasury, Accounting, AP, IT, and regional business team.\nKey Responsibilities\nRole expectations\nProcess cash applications, account corrections, refunds, write-offs, and customer account adjustments accurately and within established SLAs.\nReview and validate supporting documentation before processing financial transactions or adjustments.\nAct as a point of contact for complex cases, exceptions, escalations, or process questions from Specialists and business partners.\nIdentify process gaps, recurring issues, and improvement opportunities to reduce manual work, errors, and rework.\nContribute to continuous improvement initiatives, automation opportunities, SOP updates, and standardization efforts.\nProvide training, coaching, and support to team members when required.\nMaintain accurate documentation and ensure all requests are supported through the appropriate channels, such as SFDC tickets or approved workflows.\nSupport regional or global projects impacting AR Cash operations, system changes, migrations, or process standardization.\nSkills, Knowledge & Expertise\nWhat we're looking for\n\nTypically:\nBachelor’s degree in business, Finance, Accounting, Engineering or related field. \nAdvanced English communication skills (verbal and written B2+). \nMinimum 2 years in AR/Billing or related operations. \nFamiliarity with ERP (SAP preferred) and CRM (SFDC). \nStrong Excel and eagerness to adopt analytics tools like Power 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