{"id":3402945,"url":"https://alion.io/job/align-technology-human-resources-process-automation-and-generative-ai-technologies-internship","title":"Human Resources Process Automation and Generative AI Technologies Internship","company":{"id":678151,"name":"Align Technology","domain":"aligntech.com","url":"https://alion.io/company/align-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belén, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false}],"status":"live","first_seen_at":"2026-10-27T15:09:15Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-09T23:30:16Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Internship Description\n\nWe are looking for a curious and tech-savvy university student to join our Human Resources team to support our Human Resources Automation and Generative AI initiatives.\nThe main objective of the internship is to assist in the structuring, enhancement, and automation of knowledge systems and self-service solutions using artificial intelligence technologies. The intern will help ensure employees have easy access to accurate and timely information, while also exploring innovative AI solutions that optimize HR processes and communication.\nKey Responsibilities\n Key Responsibilities\n\nSupport the organization and continuous improvement of internal HR knowledge bases (e.g., HR chatbot content, policy libraries, FAQs).\nCollaborate in the design and testing of AI-powered tools to enhance employee self-service experiences.\nAnalyze usage data and employee feedback to identify content gaps and areas for improvement.\nAssist in the creation of conversational flows and knowledge articles for the HR chatbot.\nStay up to date with trends in generative AI and knowledge management to propose innovative enhancements.\nHelp ensure all materials are aligned with HR processes, policies, and branding.\nSkills, Knowledge & Expertise\n\nSkills, Knowledge & Expertise\n Required profile:\nSenior-year students in Business Administration, Industrial Engineering, Human Resources, Information Science, or related fields (at least 80% completed or graduated without experience).\nPassion for technology, digital tools, and innovation in HR.\nAnalytical mindset and attention to detail.\nStrong written communication skills and ability to simplify complex information.\nExperience or interest in generative AI tools (e.g., ChatGPT) or knowledge management systems is a plus.\nCollaborative, proactive, and eager to learn in a dynamic environment.\n\nInternship conditions:\nDuration: 6 months.\nModality: 100% on-site at our corporate office in Belén, Heredia.\n Minimum availability: 3 full days per week (approx. 28 hours 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