{"id":2342817,"url":"https://alion.io/job/align-technology-itero-field-service-support-kolkata","title":"iTero Field Service Support, Kolkata","company":{"id":678151,"name":"Align Technology","domain":"aligntech.com","url":"https://alion.io/company/align-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kolkata, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-11T11:39:56Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T01:27:47Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About this opportunity\n\nAlign Technology is a global medical device company with industry-leading innovative products such as Invisalign clear aligners, iTero Intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.\nAlign Technology has always set the bar for leadership and change in our industry by constantly innovating to bring new and better solutions to doctors and their patients. In 1999, Align Technology pioneered the invisible orthodontics market with the introduction of the Invisalign system and by 2001 had manufactured one million unique clear aligners. By combining digital treatment planning and mass-customization, with shape-engineering based on biomechanical principles, we have revolutionized the orthodontic industry. Today, we've helped treat over 5 million patients with the Invisalign system and are driving the evolution in digital dentistry with the iTero Intraoral scanner - helping to modernize today’s practices by replacing physical impressions, taking treatment planning online, and creating the potential to enable and improve almost every type of dental treatment offered.\n\nLocation - Kolkata\nRole expectations\nIn this role, you will…\n\n Potential absorption, basis performance - into clinical or sales division.\n\nWork timings (possible visits at 8:30am - 8 PM); 6 days working (Monday to Saturday)\nInstrument to be carried around (10Kgs)\nEssential duties include but are not limited to the following:\n\nDeliver Results\nResponsible for working with assigned accounts and team within the organization.\nProvide all appropriate reporting to Manager including feedback from customers on a Daily report\nWork closely with sales team to develop a high-performance team in India.\n\nDrive the Best Outcomes\nAcquire and maintain detailed knowledge of the company's product-iTero\nProvide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business\nCo-operation with co-colleagues through observation during co-travel, frequent feedback and the analysis of data\nEvaluate levels of customer, product and systems knowledge via in-field assessment\nProvide appropriate training and field coaching as required.\nBuild strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling,\nEnsure professional dress code and attitude is maintained at all\nKeep abreast of what competitors are doing; and update Marketing Manager of market intelligence and pulses in the market.\nBe responsible for all quality updates records and customer product feedback for India market.\nPerform other duties as assigned\nWhat we're looking for\nIn this role, you’ll need …\n\nTechnical Qualifications\nThe following skills are required:Ability to effectively and systematically trouble-shoot and qualify issues.\nAbility to simply and clearly discuss technical issues with non-technical end users including customers. \nA good understanding of and ability to troubleshoot MS Windows Operating Systems. \n\nNon-Technical Qualifications\nMust have good interpersonal skills and the ability to work cross-functionally.\nAbility to focus attention to detail.\nAbility to perform in a fast-paced, highly dynamic environment.\nDynamic, optimistic, accurate, results oriented, hard-working, creative.\nAbility to work without constant supervision.\nAble to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).\nAbility to communicate effectively with people in all areas of a company is vital. Willing to reassess and reorganize when traditional solutions are not working. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills.\n\nEDUCATION and/or EXPERIENCE\nBachelor of Dental Surgery (Mandatory)\n\nSKILLS REQUIRED: LANGUAGE SKILLS\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals in English\nAbility to actively perform both internal and external correspondence.","description_format":"text","description_chars":4223,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-10-12T11:39:56Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.778,"p_room":0.9,"age_days":9,"expected_fill_days":14,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/align-technology-itero-field-service-support-kolkata","json_url":"https://alion.io/job/align-technology-itero-field-service-support-kolkata.json","meta":{"generated_at":"2026-10-22T04:12:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678151},"rest":"https://alion.io/mcp/rest/get_company?id=678151"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falign-technology-itero-field-service-support-kolkata"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falign-technology-itero-field-service-support-kolkata"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falign-technology-itero-field-service-support-kolkata"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/align-technology-itero-field-service-support-kolkata\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falign-technology-itero-field-service-support-kolkata"}]}