Senior Marketing Manager

The Senior Marketing Manager is responsible for driving sustainable business growth by developing and executing strategic marketing initiatives that strengthen brand awareness, accelerate customer acquisition and engagement, and increase adoption of the company's solutions and services.

The role acts as a strategic business partner to Commercial, Clinical, Customer Success and Commercial Excellence teams, translating market insights into impactful marketing programs that support business objectives and revenue growth.

The position serves as the voice of the customer, ensuring that portfolio strategies, marketing investments and customer engagement programs generate measurable commercial impact while enhancing brand value and customer loyalty.

Role expectations

Strategic Marketing & Business Growth

• Develop and execute the annual marketing strategy aligned with business priorities and revenue objectives.
• Identify market opportunities, customer needs and competitive trends to drive sustainable growth.
• Contribute to business planning, forecasting, financial reviews and strategic decision-making.
• Monitor business performance and recommend corrective actions and growth initiatives.
• Partner with commercial leadership to align marketing priorities with sales objectives.

Brand Strategy & Positioning

• Develop and execute brand activation plans that strengthen brand awareness, preference and customer engagement.
• Define customer-centric value propositions and messaging frameworks across key customer segments.
• Ensure consistent brand positioning and communication across all customer touchpoints.
• Leverage customer insights, market intelligence and competitive analysis to optimize marketing strategies.
• Collaborate with corporate, legal and compliance teams to ensure messaging consistency and adherence to company standards.

Customer Acquisition, Engagement & Omnichannel Marketing

• Lead integrated omnichannel marketing programs that support customer acquisition, activation, development and retention.
• Design customer journeys and engagement strategies that improve customer experience and business outcomes.
• Leverage digital platforms, social media, events and field marketing initiatives to maximize reach and engagement.
• Evaluate campaign performance and customer engagement to continuously optimize marketing effectiveness.
• Partner with sales teams to improve conversion and customer adoption.

Product Commercialization & Lifecycle Management

• Lead commercialization plans for new products, services and strategic initiatives.
• Support product launches through effective go-to-market strategies and cross-functional collaboration.
• Manage the customer lifecycle to drive adoption, utilization and long-term growth.
• Develop sales enablement tools, customer-facing materials and training programs that support successful product adoption.
• Work closely with commercial teams to accelerate adoption and maximize business impact.

Stakeholder Engagement & Market Development

• Build and maintain strong relationships with key customers, industry stakeholders, partners and influencers.
• Represent the company at industry events, conferences and customer engagements.
• Collaborate with commercial and clinical teams to gather market insights and adapt strategies accordingly.
• Support customer advocacy and thought leadership initiatives that strengthen market presence.
• Identify and develop strategic partnerships that contribute to business growth.

Marketing Excellence & Performance Management

• Define, track and report key marketing and business KPIs.
• Conduct regular business and brand performance reviews and provide recommendations to leadership teams.
• Manage marketing budgets and ensure efficient allocation of resources and investment prioritization.
• Lead agency relationships and external marketing partners.
• Champion data-driven decision-making and continuous improvement across marketing activities.
• Drive cross-functional alignment and execution excellence within a highly matrixed environment.

What we're looking for

Education

• Bachelor's degree in Marketing, Business, Life Sciences or related field.
• MBA or advanced business qualification preferred.

Experience

• 10+ years of experience in strategic marketing, product marketing, brand management or commercial marketing.
• Proven track record in developing and executing successful growth strategies and marketing campaigns.
• Experience in healthcare, medical devices, MedTech or consumer-oriented industries preferred.
• Demonstrated success in product commercialization and go-to-market execution.
• Experience working within complex, matrixed and international organizations.

Skills

• Strong commercial acumen and understanding of revenue drivers.
• Brand management and customer engagement expertise.
• Omnichannel marketing experience.
• Strategic thinking combined with hands-on execution capability.
• Strong analytical, presentation and stakeholder management skills.
• Budget management and project leadership experience.
• Excellent communication and influencing skills.
• Ability to manage multiple priorities in a fast-paced environment.

Success Measures

• Revenue growth.
• Customer acquisition.
• Customer activation and engagement.
• Customer retention and loyalty.
• Adoption of strategic products and solutions.
• Brand awareness and brand health.
• Marketing ROI.
• Commercial impact of marketing programs.
• Customer satisfaction and advocacy.