{"id":358528,"url":"https://alion.io/job/aliz-rabbit-customer-engineer-bigquery-aliz","title":"Rabbit - Customer Engineer, BigQuery - Aliz","company":{"id":27139,"name":"Aliz","domain":"aliz.ai","url":"https://alion.io/company/aliz","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["HU"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"FinOps","optional":false},{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Machine Learning","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-09-05T19:26:48Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-30T03:11:02Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Rabbit helps enterprises cut their GCP spend - and the difference between a customer who saves millions and one who churns is the engineer standing next to them during adoption. We’re hiring a Customer Engineer to be that person for our customers across the US and the broader Americas.\nThis is a hands-on, customer-facing engineering role. Your focus is making customers successful: gluing Rabbit into each customer’s GCP environment, getting them onboarded and integrated, and keeping them unblocked so the product delivers real savings on their workloads. You’ll work closely with the core engineering team, but your center of gravity is the customer, not the roadmap.\nInitial domain: BigQuery cost optimization - slot management, reservation models, job-level optimization, query analysis at petabyte scale. As Rabbit’s optimization scope expands across GCP, so will yours.\nWhat You’ll Actually Do\nOwn technical adoption for a portfolio of enterprise customers - onboarding, configuration, and integrating Rabbit into their GCP setup until they hit first measurable savings\nBe the go-to technical contact when something breaks - investigate, debug, and fix issues across data anomalies, pipelines, and BigQuery cost questions\nAdvise customers on GCP cost strategy - BigQuery reservation models, slot management, billing mechanics - and how Rabbit fits in\nRun technical Q&A, troubleshooting sessions, and hands-on workshops with customer teams\nRelay field signal back to Product and Engineering - you’ll have more customer context than anyone, and the core team builds on what you surface\nWhen the product genuinely can’t cover a customer need, build a custom solution to bridge the gap - but the goal is always to fold that need back into the platform, not to maintain bespoke one-offs\nHow We Work - AI-First, Agentic by Default\nRabbit is an AI-first company. Agentic development practices are mandatory, not optional - Claude Code, Cursor, and agent-driven workflows are how we move. You’ll use them to integrate, debug, and unblock customers in hours, not days.\nYou Should Have\nMust-have:\n5+ years in a technical, customer-facing role - Customer/Solutions Engineering, Professional Services, TAM, or similar - with real hands-on engineering, not just advisory\nDeep BigQuery expertise - slots, reservations, pricing models, INFORMATION_SCHEMA, query optimization. Hard requirement; we’ll test for it.\nStrong SQL, and comfort in backend code (any language) - enough to integrate, script, and debug in a customer’s environment\nHands-on GCP experience - you’ve worked with production workloads on Google Cloud\nCustomer-facing instinct - you can run a technical conversation with an enterprise team without an Account Executive holding your hand\nFluent with agentic coding tools (Claude Code, Cursor, Copilot, etc.) on real production work - not just demos\nAutonomy - small team, no middle management, you own customer outcomes\nStrong plus:\nGCP cost management, FinOps, or cloud billing optimization background\nFamiliarity with BigQuery reservation models, slot pricing, and workload management\nInfrastructure-as-code experience (Terraform on GCP)\nWhy This Role\nDirect customer impact. You see your work land in dollars saved on real workloads, customer by customer.\nHard problems, hands-on. BigQuery optimization at petabyte scale, real-world anomalies, messy integrations - not generic SaaS onboarding.\nShort path to the product. What you surface from the field shapes what the core team builds next.\nOwn the relationship. Small team, real ownership over whether your customers succeed.\nWhy Join Rabbit\nOwnership from day one: Design your own pipelines, choose your own tools, architect your own solutions. We trust senior engineers and managers to make senior decisions\nWork with cutting-edge at scale: BigQuery optimization at petabyte scale, real-time anomaly detection, cost prediction algorithms - these are hard, unsolved problems. \nLearn and grow fast: Work alongside data architects and senior engineers who will challenge you. Shipping to Fortune 500 companies will level you up faster than any course ever could\nNot for everyone. Perfect for you if: You're driven by impact, not comfort. You'd rather tackle hard problems with smart people than easy problems alone. You want your work to matter.\nIn Return We Offer\nthe opportunity to maintain a healthy work-life balance with financial initiatives to support physical and mental health and green commuting, including support for remote work, commuting, and eyeglasses (depending on the location)\ncontinuous training and learning opportunities with yearly allocated learning hours from working time, including language learning (English and German)\nsocial activities for everyone (team building events, company breakfasts, Christmas, Halloween, and alumni parties, sport events, professional meetups, darts tournaments)\n...last but not least, a great community and an international environment. :)\nAbout Aliz\nAliz was founded by a group of driven software engineers with one vision in mind: Build a human-centered company to solve exciting business challenges with cutting-edge technologies all around the globe.\nOur team includes engineers, industry experts, and digital professionals who ensure our clients are ready to face the challenges of the ever-changing digital world.\nAliz is a proud Google Cloud Partner with specializations in Infrastructure, Data Analytics, Cloud Migration, and Machine Learning. We deliver data analytics, machine learning, infrastructure, and application development solutions, off the shelf, or custom-built on GCP using an agile, holistic approach. Recently we've launched our very own cloud cost optimization tool Rabbit.\nLife has been pretty exciting at Aliz recently (here's proof). After we became Google Cloud’s Breakthrough Partner of the Year in APAC (2019), we built a team in Singapore and Berlin, opened an engineering hub in Jakarta, launched a business in Italy and Qatar, and started to support IT education.\nYou couldn’t pick a better time to join this world-class team of cloud experts.","description_format":"text","description_chars":6097,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Consulting & Integration","Cloud Consulting & Migration","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-09-05T19:26:48Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.379,"p_room":0.35,"age_days":53,"expected_fill_days":12,"reasons":["conf:4","velocity","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/aliz-rabbit-customer-engineer-bigquery-aliz","json_url":"https://alion.io/job/aliz-rabbit-customer-engineer-bigquery-aliz.json","meta":{"generated_at":"2026-10-30T04:27:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":27139},"rest":"https://alion.io/mcp/rest/get_company?id=27139"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faliz-rabbit-customer-engineer-bigquery-aliz"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faliz-rabbit-customer-engineer-bigquery-aliz"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faliz-rabbit-customer-engineer-bigquery-aliz"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aliz-rabbit-customer-engineer-bigquery-aliz\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faliz-rabbit-customer-engineer-bigquery-aliz"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":358528}},{"tool":"search_jobs","arguments":{"company":"aliz.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":358528},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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