{"id":117270,"url":"https://alion.io/job/aliz-technical-account-manager-aliz","title":"Technical Account Manager - Aliz","company":{"id":27139,"name":"Aliz","domain":"aliz.ai","url":"https://alion.io/company/aliz","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":89000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":788},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true},{"name":"FinOps","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-08-24T14:09:55Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-25T00:55:08Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Rabbit is looking for a Technical Account Manager to own the customer relationship from the moment a PoC begins through conversion, renewal, and expansion - across both our European and North American accounts.\nYou will meet your customers on the PoC kickoff call and stay with them for years. You own the journey: proving value during the PoC, converting them to a paying customer, and then being the person they call about anything.\nWhat makes this role different from a TAM job at a larger company: you sit with the product team.When your customer needs something built, you are not filing a ticket into a queue and hoping. You are in the room where prioritisation happens, arguing their case directly to the engineers who will build it. That access is the role's real leverage, and we are deliberately placing this role in Budapest to preserve it.\nThis is a quota-carrying role. You will be measured on how many PoCs convert and how much your accounts grow.\nKey Responsibilities\nOwn execution and follow-through.When a customer needs something from Rabbit, you own getting it done. Translate their requirements into concrete product asks, prioritise them directly with Engineering and Product, and hold the internal thread until it ships. Report back to the customer either way.\nOwn the PoC.Take handoff from the Solutions Engineer at kickoff. Drive the PoC against the agreed success criteria, keep momentum, and make the value undeniable before the evaluation window closes.\nOwn the conversion.Run the commercial process from PoC to signed contract: business case, stakeholder alignment, procurement and security review, negotiation support.\nOwn the relationship, long-term.Be the named contact for a dedicated portfolio of EU and US accounts. Run regular check-ins and business reviews. Know their org, their goals, and their politics.\nDrive expansion.Find and close upsell and cross-sell opportunities: new teams, new workloads, new products.\nTriage and escalate.Assess urgency, route to Support Engineering with real context, and stay accountable to the customer through resolution.\nRenewand forecast renewals accurately.\nRequired Qualifications\n3+ years in Technical Account Management, Technical Project Management, Enterprise Customer Success, or Post-Sales Solutions, owning enterprise accounts end to end.\nProven commercial ownership.You have carried a number - conversion, expansion, retention, or all three - and you have hit it. This is not a support or a pure-CS role.\nStrong technical acumen, with experience with public cloud platforms and data warehouses. You will be expected to navigate a customer's billing data, interpret their cost drivers, and explain what Rabbit found and how could help without an engineer on the call.\nDemonstrated ability to run a technical evaluation to a decision. You know how to keep a PoC from quietly dying.\nExceptional written and verbal English. You will be talking to data engineers one hour and their VP the next.\nWillingness to work shifted hours (approximately 11:00-20:00 CET) to overlap with North American customers.\nComfort operating without layers: you will make calls, own outcomes, and chase things internally yourself.\nPreferred Qualifications\nFinOps or cloud cost management background\nSQL proficiency and experience working directly in customer data environments\nExperience as an early post-sales hire, defining the motion rather than following one\nProficiency with AI agents for customer analysis, reporting, and research\nEmployment Details\nLocation:Budapest, hybrid\nHours:Shifted to approximately 11:00-20:00 CET for North American overlap\nTravel:Approximately two US trips per year, plus European customer visits\nType:Full-time\nApplication Process\nSend your CV or LinkedIn profile with a brief note on an account you took from evaluation to long-term customer - what the PoC had to prove, how you converted it, and how the account grew afterwards.","description_format":"text","description_chars":3920,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Consulting & Integration","Cloud Consulting & Migration","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-08-24T14:09:55Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.322,"p_room":0.28,"age_days":61,"expected_fill_days":12,"reasons":["conf:4","velocity","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/aliz-technical-account-manager-aliz","json_url":"https://alion.io/job/aliz-technical-account-manager-aliz.json","meta":{"generated_at":"2026-10-25T08:09:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":27139},"rest":"https://alion.io/mcp/rest/get_company?id=27139"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faliz-technical-account-manager-aliz"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faliz-technical-account-manager-aliz"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faliz-technical-account-manager-aliz"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aliz-technical-account-manager-aliz\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faliz-technical-account-manager-aliz"}]}