Strategic Solutions Architect

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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This is a builder and strategic-thinker role, not a release-management seat. Day-to-day demo environment operations are already supported by another role; your mandate is to implement & build and own the next generation of the tooling itself. AI will be central to how you work - you'll use AI-assisted development to build and iterate quickly, and you should already be genuinely fluent with AI tools, not just aware of them.

The role is primarily behind the scenes, but not exclusively. When a deal calls for it - a prospect wants to dig into MANTL's API, Alkami's SDK, or a complex integration - you'll step in directly and go toe-to-toe with technical leaders at the financial institution. That combination of deep builder and credible technical voice in the room is what makes this role valuable.

If you want to make a direct, visible impact on Alkami's win rate - primarily by owning the tools that make every SE's job easier, and occasionally by being the technical closer a deal needs - this is that role.

Essential Duties & Responsibilities

• Build deep, cross-platform expertise in Alkami's demo tooling - how it works today across every product line, front end and back end

• Partner directly with Sales Engineers and sales leadership to surface pain points, gaps, and goals for improving or rebuilding demo tooling

• Design, build, and maintain the next generation of demo tooling that closes those gaps, using AI-assisted development to move quickly

• Step into active deals when a prospect needs deep technical depth - going toe-to-toe with technical leaders at financial institutions on MANTL's API, Alkami's SDK, or complex integrations to remove technical blockers

• Serve as the SE org's go-to technical resource for demo tooling questions and complex configuration or capability problems

• Identify product limitations, design pragmatic workarounds, and feed field signal back into long-term platform strategy

• Coach and upskill Sales Engineers on technical positioning and objection handling grounded in what the tooling can and can't do

• Quantify this role's contribution to win rate by tracking outcomes and reporting where recurring technical gaps warrant permanent product investment

• Model and champion AI-assisted development workflows across the SE org, consistent with the team's automation standards

Recommended Experience & Education

Minimum Years of Experience

6-10 years in solutions engineering or software development roles, with demonstrated hands-on experience building tools, prototypes, or internal platforms against APIs, SDKs, or extensibility frameworks, and comfort operating in customer-facing or pre-sales settings when needed.

Education Level

Bachelor's degree in Computer Science, Information Systems, or a related field

Knowledge, Skills, & Qualifications

Required

• Hands-on proficiency in one or more modern languages (e.g., JavaScript/TypeScript, Python) sufficient to build and ship both front-end and back-end tooling independently

• Deep working knowledge of API and SDK design, authentication, and extensibility frameworks, with the ability to speak to it credibly and in depth with highly technical audiences

• Genuine, hands-on fluency with AI-assisted development tools and workflows, with a track record of using them to build and iterate faster

• Working proficiency in SQL and relational databases, able to construct and troubleshoot complex queries

• Ability to synthesize input from multiple stakeholders into a coherent technical roadmap

• Strong presentation and consultative skills in front of senior technical stakeholders, including the ability to hold your own with technical leaders (engineering, IT) at financial institutions

• Ability to independently evaluate an existing technical stack or toolset across multiple products and make build, buy, or improve recommendations

• Comfort stepping into an active deal on short notice to answer deep technical questions on APIs, SDKs, or integrations, then stepping back out

• Experience partnering with Product and Engineering to escalate and prioritize technical gaps surfaced from the field

• Ability to translate complex technical concepts into clear business value narratives

Preferred

• Experience in digital banking or financial services platforms

• Direct experience building on an SDK or extensibility framework

• Experience building internal tools or platforms used by other teams, rather than only customer-facing product

• Track record standing up net-new tooling or infrastructure from scratch (a “0-to-1” builder background)

• Exposure to competitive analysis and solution positioning strategies

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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