# Desktop Support Technician - All Lines Technology

All Lines Technology has an immediate opening for a Desktop Support Technician to work on site in Cranberry and Rochester. End User & Technical Support Analyze, diagnose, and resolve complex issues involving workstation hardware, operating systems, business applications, and networked peripherals. Provide advanced troubleshooting for networked hardware and software products across multiple company platforms. Document incidents, resolutions, and asset management activities within the corporate helpdesk system. Ensure timely resolution of service tickets in alignment with departmental service level expectations. Support hardware and software upgrades, system implementations, and technology rollouts. Maintain and administer the corporate mobile device and cellular account, including device provisioning, upgrades, and service plan management. Support and maintain software management systems including deployment and patch management platforms (e.g., SCCM or similar tools). Support, maintain, upgrade, and troubleshoot multimedia systems including projectors, video displays, video conferencing systems, and interactive whiteboards. Provide on-site and remote support for conference room tec

- **Id**: 3888137
- **Url**: <https://alion.io/job/all-lines-technology-desktop-support-technician-all-lines-technology>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cranberry Township, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T20:20:18Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-12T08:35:16Z
- **Board verified**: yes
- **Days open**: 5
- **Description format**: text
- **Description chars**: 2462
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Information Security, Managed IT Services (MSP)

## Company

- **Id**: 4419779
- **Name**: All Lines Technology
- **Domain**: all-lines-tech.com
- **Url**: <https://alion.io/company/all-lines-tech>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: JazzHR

## Technologies

- **Microsoft Office** — Optional: no
- **PowerShell** — Optional: no
- **TCP/IP** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 5

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-06T20:20:18Z

## Liveness

- **Score**: 89
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.894
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 26
- **Reasons**: conf:2, velocity, win:early, comp:junior
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.