{"id":4089590,"url":"https://alion.io/job/all-lines-technology-technical-specialist-part-time-all-lines-technology","title":"Technical Specialist (Part-Time) - All Lines Technology","company":{"id":4419779,"name":"All Lines Technology","domain":"all-lines-tech.com","url":"https://alion.io/company/all-lines-tech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cranberry Township, United 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Mac computers.\nTroubleshoot and support LAN, wireless networking, and TCP/IP-related issues.\nAdminister and support Microsoft 365 and Microsoft Intune.\nProvide mobile device support and management.\nManage and track incidents using Jira, including trend analysis and recommendations to reduce recurring issues.\nProactively identify and resolve customer service and technology concerns.\nRecommend and implement process improvements to enhance service delivery.\nParticipate in project work and contribute to global IT standardization initiatives.\nSupport SAP, VPN connectivity, Multi-Factor Authentication (MFA), software deployment tools, and PC encryption technologies.\nPerform workstation setup, deployment, and network/peripheral cabling to support end-user productivity.\nRequired Skills & Qualifications\nDemonstrated hardware and software troubleshooting expertise.\nStrong analytical and problem-solving skills.\nExcellent verbal and written communication abilities.\nProven ability to 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