{"id":2562543,"url":"https://alion.io/job/all-press-senior-account-manager","title":"Senior Account Manager","company":{"id":2809434,"name":"Allpress Espresso","domain":"allpress.com","url":"https://alion.io/company/allpress","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":44000,"currency":"GBP","period":"year","gross":null,"usd_annual":57855},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-11-11T20:39:31Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principles have formed the backbone of our business - People, Flavour and Innovation.\nWe are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business.\nAbout the role\nBased out of our Dalston Roastery, this role offers the chance to foster relationships with our growing customer base to ensure they are set up for success. As a senior member of our Account Management team, you'll immerse yourself in our industry leading coffee offering and wholesale support and play a part in coaching our team.\nYou will be our brand ambassador out on the front line, ensuring our customers receive the very best service from Allpress. Everything you do will be aligned with the growth and retention of our current customer base and building upon our meaningful relationships. A typical day might find you;\nOut on the road connecting with our café customers across the South of the UK. \nManaging and growing relationships with key wholesale customers, taking a proactive and long-term approach to customer retention, satisfaction and commercial success.\nPreparing and monitoring sales analysis of customer performance and offering insight as well as proactive solutions for commercial success. \nResponsible for the onboarding process of new customers.\nSupporting the launch of new products and campaigns, identifying opportunities for growth with our existing customer base and reporting on success.\nActing as a leader; coaching and supporting the Account Management team by sharing insights, tools and best practice to support long term customer retention.\nWorking closely with our Business Development, Customer Experience, Training and Technical teams to deliver the best customer service and to ensure our customers are set up for success.\nCollaborating with the Customer Experience and Finance teams to review and analyse aged debt, ensuring timely identification of overdue accounts and implementing appropriate actions in line with company credit control procedures. \nAbout you\nYou could be an Account Manager looking to get into the coffee industry or someone with an extensive coffee background looking to support customers and grow business. To nail this role, you’ll hold:\nNatural relationship building background while experience in delivering excellent customer experiences and strong problem-solving skills \nImpeccable organisational skills, able to prioritise tasks and have good time management capability \nA minimum of 2 years' experience in Sales or Account Management\nStrong administrative capabilities with confidence using a CRM system and keeping information accurate and up to date.\nA valid driver’s license would be beneficial but not essential \nComfortable with regional travel \nStrong financial acumen - be good with numbers and know your way around a spreadsheet or two! \nA background in coffee would be ideal (working knowledge of machinery, barista skills, cafe operations etc) \nPassionate about hospitality, community and helping businesses succeed.\nDetails:\nHours: 5 days per week around 40 hours per week\nDays: Monday to Friday\nSalary: £40,000 - £44,000\nTravel: Occasional travel is required\nProbation period: 3 months\nReporting to: Head of Account Management UK\nExperience: A love for hospitality, experience in coffee is required with an understanding of Account Management or Sales.\nBy becoming part of Allpress we offer our team:\nFull role specific training \nAn employee assistance programme supporting your mental health \nGood work life balance \n33 days of annual leave\nEnhanced parental leave \nLondon Living wage employer \nFully paid access to gympass \nGender affirmation leave \nVast career development \nA transparent and friendly company culture \nIf you're a friendly, professional and sincere team player who really relishes the opportunity to deliver exceptional customer service - we'd love to hear from you.\nAt Allpress we are proud to promote diversity and flexible working. We are an equal opportunities employer who values inclusivity.\nIf this sounds like you then please apply with your CV and a cover letter explaining:\nWhy you’d like to work for Allpress\nWhat interests you in the role\nWhy you think you’d be a good fit\nDiversity & Inclusion Statement\nAt Allpress we truly believe we are better together - We are committed to being an inclusive organisation where all people feel valued, respected and engaged.\nWe commit to…\nContinuously working towards removing barriers and bias.\nBuilding inclusive teams who represent people from all groups in society.\nBuilding a safe environment where it is encouraged to speak out against discrimination in any form.\nCultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.","description_format":"text","description_chars":5080,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T21:11:55Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.635,"p_room":0.45,"age_days":50,"expected_fill_days":29,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":57855,"is_top_pay":false},"html_url":"https://alion.io/job/all-press-senior-account-manager","json_url":"https://alion.io/job/all-press-senior-account-manager.json","meta":{"generated_at":"2026-11-11T20:47:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2809434},"rest":"https://alion.io/mcp/rest/get_company?id=2809434"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fall-press-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fall-press-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fall-press-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/all-press-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fall-press-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2562543}},{"tool":"search_jobs","arguments":{"company":"allpress.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2562543},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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