{"id":2113641,"url":"https://alion.io/job/all-rights-reserved-network-management-controller","title":"Network Management Controller","company":{"id":1924009,"name":"South East Water","domain":"southeastwater.co.uk","url":"https://alion.io/company/southeastwater","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Snodland, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":113000,"period":"year","method":"role_country_seniority_unknown","sample_n":418},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Post-training","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T02:58:53Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Summary:\nAre you an experienced operational decision-maker seeking a high-oversight role in network resilience?If you are ready to command operational control systems, safeguard uncompromised water quality, and protect thousands of customers from unplanned outages, this is where your expertise makes an immediate, high-visibility impact.\nOperating within the Central Operations team, the Network Controller serves as the authoritative focal point for real-time network stability, contingency execution, and emergency response across the water distribution network.\nThis critical, high-oversight position demands advanced technical judgment to manage real-time hydraulic applications, mitigate Water Quality (WQ) risks, and safeguard stringent regulatory performance targets (including DWI standards, DG2, DG3 and C-mex metrics).\nThe successful candidate will leverage data-driven intelligence and operational control systems to eliminate unplanned outages, optimise field resource deployment, and preserve service resilience during complex operational events.\nShift Pattern and Hours:\nThis role requires an initial 3-month training period working Monday to Friday, 8:30am to 5:00pm.\nPost Training Shift Pattern:\n4 weeks on (alternating day and night shifts weekly), followed by 2 full weeks off. Averaging 40 hours per week.\nDay Shift: 06:45 - 19:00\nNight Shift: 18:45 - 07:00\nMain Responsibilities:\nNetwork Monitoring & Control\nContinuously monitor and evaluate network flow and pressure trends to pre-emptively identify operational risks and prevent service disruptions.\nEstablish and maintain a 'single source of truth' for all network activity, ensuring real-time visibility, accuracy, and alignment across operational teams.\nApply water hydraulic principles to develop and implement network rezones in real-time to manage demand or bypass faults.\nTreat customer contacts as network intelligence and investigate whether apparently isolated contacts indicate a wider issue.\nEnsure operational resilience by maintaining, testing and seamlessly executing robust contingency plans when network incidents occur. Incident Management & Emergency Response\nOversee field teams and resources, specifically during night shifts, to ensure a coordinated response to bursts or failures.\nManage the network specifically to safeguard DWI (Drinking Water Inspectorate) targets and minimise property minutes (DG2/DG3).\nAct as the primary focal point for the management of emergency interruptions and unplanned outages.\nRisk Mitigation & Compliance\nComplete Water Quality risk assessments for all network activity and accurately recording valve operations to prevent contamination or discolouration.\nReview Distribution activities to ensure robust mitigation strategies and contingencies are in place before work begins.\nProvide an additional layer of operational assurance by reviewing all planned and emerging work via the OMS system from a whole-network and customer-impact perspective.\n Communication & Stakeholder Liaison\nLog all event details to facilitate 'wash-up' reports (post-incident reviews) to ensure root causes are identified and operational learnings are captured.\nEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.\nYou'll need:\nSkills / Qualifications / Experience\nGood standard of secondary education and able to demonstrate a good standard of numeracy, literacy and IT skills.\n\nAbility to use data to make informed operational decisions and perform proactive monitoring.\n\nProven ability to work effectively under pressure.\n\nStrong interpersonal and communication skills to effectively liaise across multiple departments and supporting field teams.\n\nProficiency in industry-specific software, including SCADA and GIS\n\nPrior experience within the utilities or water sector.\n\nA good understanding of hydraulic principles and their real-time application.\n\nHigh-level understanding of water distribution network operations and/or risk management.\n\nEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.\nGrow a career with a meaningful purpose.\nWe know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.\nBenefits package:\nExcellent Stakeholder pension scheme, up to 10% employer contribution.\n\n5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.\n\nFlexible annual leave policy to buy or sell holiday leave.\n\nPaid volunteering days.\n\nCycle to work scheme.\n\nHealth cash plan.\n\nLife assurance.\n\nWellbeing related benefits.\n\nWhat can you expect from your recruitment?\nTo apply for this position, please submit your CV on our career’s website.\n\nIt is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.\n\nAdditionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.\n\nIf this sounds like the opportunity you’ve been looking for, apply now!\nSouth East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.\nCompensation package:\n£45,000 + 20% shift allowance.","description_format":"text","description_chars":6037,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Paid volunteering days"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:06:32Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.842,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/all-rights-reserved-network-management-controller","json_url":"https://alion.io/job/all-rights-reserved-network-management-controller.json","meta":{"generated_at":"2026-10-12T04:28:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7027,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1924009},"rest":"https://alion.io/mcp/rest/get_company?id=1924009"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fall-rights-reserved-network-management-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fall-rights-reserved-network-management-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fall-rights-reserved-network-management-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/all-rights-reserved-network-management-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fall-rights-reserved-network-management-controller"}]}