{"id":3617298,"url":"https://alion.io/job/all-space-field-service-representative-fsr-engineer","title":"Field Service Representative (FSR) Engineer","company":{"id":449648,"name":"ALL.SPACE","domain":"all.space","url":"https://alion.io/company/all-space","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-11-02T16:57:50Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T08:54:29Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"ALL.SPACE develops software-defined smart satellite terminals that connect across multiple networks and orbital systems, supporting resilient communications on land, at sea, and in the air. Working at the forefront of Defense & Space, the company helps customers maintain resilient, high-performance connectivity across demanding operational environments.\nThis role is central to delivering that capability in the field, supporting customers through terminal deployment, technical integration, operational validation, and ongoing service support. As a Field Service Representative (FSR) Engineer, you will play a hands-on role in ensuring ALL.SPACE solutions are installed successfully, perform reliably, and deliver against mission-critical customer expectations.\nResponsibilities\nInstall, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.\nLead on-site fault diagnosis and resolution for ALL.SPACE antennas.\nPerform in-field software releases, updates, and routine maintenance.\nDocument service activities through installation reports, maintenance logs, and technical issue records.\nLead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors.\nDeliver customer training covering terminal installation, operation, and maintenance.\nConduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.\nRequirements\nQUALIFICATIONS, EXPERIENCE AND SKILLS\nBachelor’s Eng/STEM degree or equivalent industry or military experience\n8 years of SATCOM experience within a field environment supporting military or defense services.\nStrong understanding of satellite networks (GEO, MEO, LEO) and satellite modems (e.g., iDirect, Comtech).\nFamiliarity with test equipment such as spectrum analyzers, power meters, and network analyzers.\nExperience working with military or DoD stakeholders.\nSecurity clearance or eligibility to obtain one is required for defense-related projects.\nAdditional Notes\nWillingness to travel extensively and work in remote or challenging environments.\nExperience with IP networking, Linux, and RF troubleshooting would be advantageous.\nMilitary service experience is a plus.\nBenefits\nExcellent Compensation package inclusive of 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.\nBonus package\nCareer development training opportunities \nEmployee Referral 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