{"id":2086747,"url":"https://alion.io/job/allegheny-contracting-operations-support-specialist","title":"Operations Support Specialist","company":{"id":669435,"name":"Allegheny Contracting","domain":"alleghenycontracting.com","url":"https://alion.io/company/alleghenycontracting","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ridgway, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-22T11:21:18Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"About the Role:\nThe Operations Support Specialist provides hands-on support for the organization’s day-to-day technology, administrative, and operational needs. This position manages the company’s mobile device lifecycle, provides Tier 1 technology support, assists with hardware deployment and employee technology training, and supports reporting, documentation, and other operational processes. The role serves as a reliable resource for employees by troubleshooting issues, coordinating solutions, maintaining accurate records, and helping ensure technology and operational processes run efficiently. This position may require travel to company offices and job sites to provide on-site technology and operational support as needed.\nEssential Functions:\nManage the company’s mobile device lifecycle, including ordering, assigning, tracking, collecting, resetting, and preparing iPhones and iPads for employee use.\nManage and maintain mobile device accounts, user profiles, applications, and device assignments.\nProvide Tier 1 technology support and independently troubleshoot common device, application, password, connectivity, and other technology issues; coordinate with appropriate resources and escalate more complex issues as needed.\nAssist with computer hardware deployment, maintenance, employee technology training, and on-site technology support at company offices and job sites.\nMaintain accurate technology, equipment, employee, and operational records and documentation.\nAssist with restoration invoicing, 360-degree job site video review and labeling, warehouse support, and other administrative and operational workflows.\nReview operational data, assist with monthly reporting, and identify discrepancies or items requiring follow-up.\nSupport ongoing improvements to administrative, technology, and operational processes.\nCoordinate with employees, management, vendors, and other departments to resolve operational and technology-related needs.\nMinimum Qualifications:\nHigh school diploma or GED required; associate degree or post-secondary coursework in business administration, information technology, operations, or a related field preferred, but not required.\nOne to three years of administrative, operations, technology support, or related experience preferred.\nStrong customer service, organizational, documentation, and communication skills, with the ability to manage multiple priorities and appropriately handle confidential information\nStrong technology proficiency, particularly with Apple iPhones and iPads and Microsoft 365 applications.\nAbility to independently troubleshoot, research, and resolve basic hardware, software, application, password, and connectivity issues and appropriately escalate more complex problems.\nDetail-oriented and self-motivated, with the ability to maintain accurate records, learn new systems and processes, and work effectively with minimal supervision.\nAbility to collaborate effectively with employees, management, vendors, and other departments.\nValid driver’s license and willingness to travel to company offices and job sites as needed.\nWork Environment & Physical Requirements:\nWork is primarily performed in an office environment with periodic travel to company offices, warehouses, and active job sites.\nAbility to use computers, mobile devices, and standard office equipment for extended periods.\nAbility to occasionally lift, carry, or move computer equipment, mobile devices, and related materials weighing up to 25 pounds.\nMust be able to comply with applicable job-site safety requirements when providing on-site support.","description_format":"text","description_chars":3594,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T12:37:58Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.587,"p_room":0.9,"age_days":23,"expected_fill_days":55,"reasons":["conf:10","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/allegheny-contracting-operations-support-specialist","json_url":"https://alion.io/job/allegheny-contracting-operations-support-specialist.json","meta":{"generated_at":"2026-10-22T12:27:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10913,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669435},"rest":"https://alion.io/mcp/rest/get_company?id=669435"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallegheny-contracting-operations-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallegheny-contracting-operations-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallegheny-contracting-operations-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allegheny-contracting-operations-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallegheny-contracting-operations-support-specialist"}]}