{"id":1399487,"url":"https://alion.io/job/allegheny-intermediate-unit-bi-lingual-service-coordinator","title":"Bi-Lingual Service Coordinator","company":{"id":1835141,"name":"Allegheny Intermediate Unit","domain":"aiu3.net","url":"https://alion.io/company/aiu3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":11,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McKeesport, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":".NET","optional":true},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-14T15:35:48Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-26T02:05:49Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Duties and Responsibilities:\nService Coordination:\nAssess client needs through interviews and ongoing communication.\nDevelop and implement individualized service plans to address the specific needs of each client.\nCoordinate services such as housing, education, healthcare, employment, and social services to support client well-being.\nWork closely with community agencies, healthcare providers, and other organizations to ensure clients receive appropriate resources.\nBi-Lingual Support:\nProvide translation and interpretation services to help non-English-speaking clients understand and navigate systems, programs, and services.\nTranslate written materials (e.g., forms, program information) from English into Spanish and vice versa.\nEnsure clear communication between service providers and clients by serving as a language liaison during meetings and appointments.\nAdvocacy:\nAdvocate on behalf of clients within various systems (education, social services, healthcare, legal, etc.) to ensure their needs are met.\nAssist clients in overcoming barriers to accessing services, including language, transportation, and understanding of the system.\nEmpower clients by providing information and guidance on how to access services independently.\nCase Management & Follow-up:\nMonitor the progress of service plans, providing support and making adjustments as needed.\nConduct regular follow-up with clients to ensure services are effectively meeting their needs.\nMaintain accurate records of client interactions, services provided, and outcomes.\nCollaboration:\nBuild relationships with community organizations, government agencies, schools, and healthcare providers to enhance service delivery.\nCollaborate with internal and external teams to provide comprehensive support for clients and their families.\nAttend meetings, workshops, and training sessions to remain informed about community resources and best practices.\nDocumentation & Reporting:\nMaintain detailed, confidential records for each client, ensuring compliance with all applicable regulations and guidelines.\nPrepare and submit timely reports on service delivery, client progress, and outcomes.\nUtilize case management systems to track client information and services.\nCommunity Outreach:\nConduct outreach to raise awareness of available services and programs, particularly within the non-English-speaking communities.\nEngage with community members to identify individuals and families in need of support.\nParticipate in community events and information sessions to promote services and build trust within the community.\nQualifications:\nEducation and Experience:\nBachelor’s degree or Associates Degree in Social Work, Human Services, Public Health, or a related field. Equivalent work experience may be considered.\nAt least 2 years of experience in service coordination, case management, or a similar role, preferably working with diverse and multi-lingual populations.\nLanguage Skills:\nFluency in English and Spanish is required. Must be proficient in speaking, reading, and writing both languages.\nKnowledge, Skills, and Abilities:\nStrong understanding of local, state, and federal resources available to families and individuals.\nExcellent interpersonal and communication skills, particularly in working with non-English-speaking clients.\nStrong organizational skills with the ability to manage multiple cases and tasks simultaneously.\nAbility to work independently and as part of a team in a fast-paced environment.\nCultural sensitivity and understanding of issues facing diverse populations.\nTechnical Skills:\nProficient in Microsoft Office Suite and experience using case management software is preferred.\nAdditional Requirements:\nCurrent Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).\nSchool Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.\nValid driver’s license and reliable transportation for home visits and community meetings.\nAbility to work flexible hours, including some evenings or weekends, to meet the needs of clients.\nWorking Conditions:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nSitting for extended period of time\nLifting, carrying, pushing, pulling 35 pounds\nAbility to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies\nMoving fingers and hands in a repetitive manner\nAbility to speak clearly and distinctly when communicating with limited English speaking customers\nHearing clearly\nAdequate vision to perform duties\nThe work environment may include office settings, client homes, community centers, and other field locations.\nRegular local travel may be required to meet with clients and attend meetings or events.\nThe information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.\nDisclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.\nReports To: Site Director\nDepartment: FACES\nPosition Schedule: 260-day Monday through Friday with occasional evening and weekends\nSalary: $32,000.00\nBenefits: Single Coverage Health\nFLSA: Non-Exempt\nTo Apply: Create an on-line application and upload a cover letter, resume, clearances, PDE Teaching Certificate (if applicable) and transcripts at the AIU Careers Page\nPlease send any questions to: \nThe Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. 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