Technology Solutions Analyst

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

The Technology Enablement (TE) Analyst is responsible for consulting with the business to conduct project scoping sessions, translate business requirements into functional requirements, document, analyze, and test integrations within AGS’ business environment. The TE Analyst is required to have a deep understanding of the TE architecture as the analyst provides technical guidance to AGS’ internal teams on the optimal solution for integrations.

The analyst is seen as the subject matter expert (SME) on Integrations which includes but is not limited to: Invoicing, Process Improvements, and AGS’ Data Warehouse; the analyst is required to effectively communicate oral and written. Technology Enablement Analyst will also maintain technical specifications throughout the production life cycle of all TE integrations.

Responsibilities

• Provide innovative internal and external analytic solutions for technical needs to eliminate manual processes.
• Review technical specifications document created by internal parties (ex: Solution Architects and Implementation Consultants) to ensure thoroughness & completeness and make best practice recommendations as appropriate
• Create technical specifications for invoicing projects to ensure they are complete, accurate, and provide best practice technical recommendations
• Create test plans for all integrations, ensuring integrations fulfill business requirements
• Create or request system configurations using Tableau, SQL queries, Informatica, Service Now, and/or AGS360)
• Collaborate with the analyst and other teams to review the specifications document, ensuring it meets both technical and business requirements while maintaining best practices
• Responsible for understanding complex business problems, assisting analysts with breaking down these problems while detailing and executing a solution
• Enforce TE sFTP data governance practices. Work closely with sFTP administrator to configure, troubleshoot, and maintain sFTP access is available for AGS stakeholders
• Request & confirm setup of UNIX Client directory structure across DEV, TST and LOD environments ensuring the proper permissions are applied
• Monitors for technology advancements impacting Integration Center related tools (Informatica, Tableau, Cerberus, Snowflake, Matillion, Azure, etc.) and make recommendations to drive efficiencies and ROI
• Troubleshoot integration cautions, failures, and logic gaps to determine root cause and provide guidance on possible solutions; to include writing SQL queries to validate data in SQL, Oracle, and Azure.
• Monitor and maintain work requests that come through AGS360 to ensure they are appropriately actioned and kept up-to-date
• Participate in identifying and maintaining team best practices

• 3 - 5 years’ experience in IT Business Analyst/Consulting role, or related position
• B.S. in Computer Science, Business, or related major or equivalent business experience
• 3 - 5 years’ experience using Informatica or related ETL tools/applications
• Problem analysis and solving skills - ability to identify root causes of problems and differentiate between perceived and actual problems.
• Intermediary understanding of cloud computing and exposure to technologies supporting applications
• Demonstrated proficiency with Software Development Lifecycle (SDLC) Understanding software development concepts (API integration, data management, cloud computing / Azure or similar)
• Knowledge of AGS business concepts and functions
• Demonstrated experience working in a team environment (in person and virtual) as well the ability to work independently
• Strong technical, organizational, and communication (written and verbal) skills, to effectively communicate business requirements to a developer via technical requirements document
• Must be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlines
• Intermediate to Advanced knowledge of MS Office Suite
• Intermediate knowledge of SQL Scripts (Ex: Select, Filter, and Join)
• Intermediate Tableau experience
• Must have an eye for data quality and experience enforcing data governance
• Flexibility and adaptability outside the assigned core responsibilities
• Staffing industry experience is a plus

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

• Medical, dental, & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition assistance
• Time off/Leave (PTO, primary caregiver/parental leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

*Location disclaimer: this position is open to North America locations outside of California, Colorado, New Jersey, New York and Washington.