{"id":1642993,"url":"https://alion.io/job/allen-distribution-operations-supervisor-2nd-shift","title":"Operations Supervisor - 2nd Shift","company":{"id":3854157,"name":"Allen Distribution","domain":"allendistribution.com","url":"https://alion.io/company/allen-distribution","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Allentown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T20:28:07Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T00:21:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nJob Title: Operations Supervisor\nLocation: Allentown, PA\nDepartment: Operations\nReports To: Operations Manager\nPosition Type: Full-Time - Exempt\nSalary Range: $65,000-$90,000\n Purpose of PositionManage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals. This position impacts customer satisfaction and profitability.Values and Business Practices\nCustomer First - We deliver on what we promise to our customers with a positive attitude\nWe treat everybody with respect and dignity\nWe operate with high business ethics\nWe are a good corporate citizen\nWe value our professional relationships\nWe strive to have a “Continuous Improvement Culture”\nWe are committed to the safety of our employees and our equipment/facilities\nCompany ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term successFlexibility:\nWorks the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).\nReliability:\nAlways present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.\nAttitude:\nMaintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.\nWillingness to learn:\nApproaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.\nInitiative:\nSeeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required.\nQuality of Work:\nMaintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.\nUnderstands the importance of “Only Handle It Once - OHIO”, by completing work correctly the first time.\nFollows directions:\nFollows all written and verbal instructions provided by management, project leader, etc…\nCommunication:\nShares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.\nAppearance:\nMaintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.\nSafety:\nFollows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.\nPosition Competency\nThe ability to motivate and drive a team to meet and exceed department and company goals\nThe ability to build a successful relationship with the customer.\nWorking knowledge of warehouse operations and WMS.\n Role ExpectationsProductivity/Quality\nMonitor and ensure operational metrics are achieved.\nEnsure SOP and customer work instructions are followed by assigned department.\nUnderstand customer contract requirements.\nPlan the workflow and labor to achieve customer expectations.\nMeet or exceed shipping accuracy of 99.9%.\nEnsure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.\nEnsure all information sent out of the department is accurate and any errors are tracked.\nPerform cycle counts as detailed by the company or the customer and record system entries.\nCommunicate all aspects of the operation to the Operations Manager, including weekly report space utilization/layout.\nParticipate in daily communications with Management Team.\nSafety & Security\nFollow food/safety SOPs and AIB standards.\nReport equipment and facility building/grounds damage and repairs.\nDrive a culture of safety throughout the company to achieve safety goals and objectives.\nEnter all errors and safety incidents into Safety/Error Tracking Database\nFollow security policies and SOPs. Image, Appearance and Sanitation\nEnsure all department’s equipment and overall appearance is maintained as defined by the company.\nComplete the monthly facility audit\nFood Safety & Quality\nMust have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.\nManagement\nSets clear goals and expectations for all direct reports\nProvide feedback at annual review meetings, one on meetings or when necessary.\nProperly documents all performance issues and creates a PIP when deemed appropriate.\nCommunicate company information via pre-shift meetings.\nContinuously evaluate ways to improve the accuracy and efficiencies of department (identifying at least 2 significant improvements annually)\nGeneral\nReview SOPs with appropriate personnel following review schedule.\nSeek expertise/best practices from peers and support departments (i.e. Information Systems, Human Resources, Operations Manager, etc.)\nObtain approval for decisions that obligate the company and follows expenditure policy as outlined by Operations Manager.\nIn no instance should the duties, responsibilities, and requirements outlined be interpreted as all inclusive. Additional functions and requirements may be assigned.","description_format":"text","description_chars":5420,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T22:39:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/allen-distribution-operations-supervisor-2nd-shift","json_url":"https://alion.io/job/allen-distribution-operations-supervisor-2nd-shift.json","meta":{"generated_at":"2026-10-05T00:57:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1230,"day_limit":5000,"remaining_today":3770,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}