{"id":1278820,"url":"https://alion.io/job/alliant-client-account-associate","title":"Client Account Associate","company":{"id":3138893,"name":"alliant","domain":"alliantglobal.com","url":"https://alion.io/company/alliantglobal","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":825},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-01T04:07:06Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"As a Client Account Associate, you will ensure that all clients receive exceptional service throughout their engagement with our firm. You will be responsible for client outreach on receivables and help create solutions to resolve client questions. This role requires a tenacious individual with a growth mindset, capable of adapting to change and working through obstacles. You will be expected to meet/exceed individual and departmental goals and objectives set forth. High performance in this role will lead to further growth opportunities within alliant.\nAs a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients. This role is within our Accounting department, which supports all service lines across the organization.\nResponsibilities:\nCollaborating with internal departments and fostering an environment of teamwork\n\nCreate organic Raving Fans by delivering an A+ client experience\n\nConduct research to provide solutions for issues concerning client billing\n\nProvide feedback and share ideas/suggestions to raise the bar of excellence\n\nCreate solutions for client questions/issues\n\nUse proven strategies to contact clients via telephone to reconcile outstanding receivables\n\nDocument client calls and suggest next action items to internal Business Development Team\n\nIntroduce clients to our various service lines and how they could benefit their business\n\nCreate account reconciliations for services rendered on projects\n\nIdentify when escalated measures and/or negotiations are necessary\n\nCollect tax documents from clients to assist with Internal Revenue Service (IRS) inquiries\n\nQualifications:\nBachelor's degree (preferred in Business Management or Accounting)\n\nPreferred 1-2 years ofrelated client service experience\n\nProficiency in Microsoft Office Suite (especially strong Excel skills) and other relevant software applications\n\nStrong analytical skills to help develop potential solutions for complex issues\n\nExcellent verbal and written communication skills\n\nAbility to diffuse escalated situations with clients, maintaining a professional and calm demeanor\n\nAble to prioritize work and manage multiple tasks with a high client volume\n\nAbility to work effectively both as a team and independently\n\nAbility to analyze issues, think critically, find solutions, and use escalated tactics concerning late payments or disputes\n\nDetail oriented with strong organizational skills\n\nInternal passion and drive for self-investment\n\nHigh sense of urgency with the ability to meet deadlines, achieve monthly/quarterly goals, and adapt to changing priorities\n\nReceptiveness to performance feedback within a team environment is essential\n\nCandidate must reside or relocate to Houston, TX\n\nalliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage for some options, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group exercise classes, paid covered parking, and more!\nDo Work That Matters. alliant","description_format":"text","description_chars":3138,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Information Technology","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-09-26T02:22:09Z"}],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":0.9,"age_days":13,"expected_fill_days":23,"reasons":["conf:1","velocity","win:mid","comp:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/alliant-client-account-associate","json_url":"https://alion.io/job/alliant-client-account-associate.json","meta":{"generated_at":"2026-10-01T11:16:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2828,"day_limit":5000,"remaining_today":2172,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}