ServiceNow Developer
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 26, 2026. Alliant Insurance Services scores A on the Alion truth index.
SUMMARY
Responsible for designing, developing, and maintaining technical solutions within the ServiceNow platform that meet the best practice standard, while providing Tier I-II support for the day-to-day administration and continuous improvement of enterprise Service Management solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains core configuration, including form administration and lists, navigation and UI, time and performance, mobile device support, and plugins.
Assists with the design of workflow-driven automation and application integrations for Request fulfillment activities to improve speed of delivery and reduce human intervention.
Supports ServiceNow functionality to guide technical direction for project teams and other ServiceNow development resources.
Provides technical support, and guidance on best practice policies, procedures, and processes throughout ServiceNow development.
Identifies system deficiencies and recommends solutions.
Delivers custom solutions in ServiceNow, including system configuration, QA and UAT, update deployments, and technical documentation.
Supports all technical aspects and solution delivery including automation, UI configuration, SSO, LDAP, and Discovery.
Maintains multiple projects simultaneously.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's Degree in computer technology or equivalent combination of education and experience
Two (2) or more years of overall experience in IT-related industries.
Two (2) or more years of experience with ServiceNow back-end development.
Experience with Active Directory and Microsoft Exchange.
Experience with end-to-End Service Catalog development and custom automation workflows with PowerShell capabilities.
Experience as Lead on no less than 3 major version upgrades.
ServiceNow Certified System Administrator.
SKILLS
Experience in ServiceNow scripting, including APIs, Workflows, UI Pages, UI Macros, Business Rules, Client Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs)
ITSM: Incident, Request, Service Catalog, Change, Problem, Knowledge, Asset
ITOM: CMDB, Discovery, Event Management, Orchestration, MID Servers
Service Portal expertise
Data Imports and Transformations
Custom application development
Scripting - JavaScript, Angular JS, jQuery, node.js, XML, HTML/CSS, Jelly, SQL, PowerShell