{"id":2521074,"url":"https://alion.io/job/allianz-customer-care-representative-shifts","title":"Customer care representative-SHIFTS","company":{"id":1757325,"name":"Allianz","domain":"allianz.com","url":"https://alion.io/company/allianz-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":144,"ghost_share":0.007,"stale_share":0.007,"repost_share":0.09,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Agios Dimitrios, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Copilot","optional":false},{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T00:11:19Z","board_verified":false,"closed_at":"2026-11-10T00:11:19Z","days_open":50,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":49},"description":"Ζητάμε άτομα δυναμικά και υπεύθυνα για εργασία στο κέντρο Τηλεφωνικής Εξυπηρέτησης Πελατών.\nΚύριες αρμοδιότητες: η διαχείριση εισερχομένων κλήσεων, επικοινωνία με τους πελάτες ασφαλισμένους, η διαχείριση περιστατικών οδικής/ιατρικής βοήθειας, και ποιοτική εξυπηρέτηση και παροχή υπηρεσιών στους πελάτες σύμφωνα με το ασφαλιστήριο συμβόλαιο τους.\nΑπαραίτητα προσόντα για την θέση εργασίας:\nΑπολυτήριο Λυκείου - ΙΕΚ\nΑπαραίτητη γνώση χρήσης Η/Υ (MS Windows)\nΚαλή γνώση Αγγλικής γλώσσας (FCE)\nΕμπειρία σε Εξυπηρέτηση Πελατών. Η εμπειρία σε εξυπηρέτηση πελάτων/διαχείριση φακέλων οδικής ή ιατρικής βοήθειας θα εκτιμηθεί ως επιπλέον προσόν.\nΆριστες διαπροσωπικές και επικοινωνιακές δεξιότητες (καλή χρήση προφορικού και γραπτού λόγου) με εστίαση στην βοήθεια προς τον άνθρωπο\nΆλλες δεξιότητες: ευγένεια, αυτοπεποίθηση, αντοχή σε καταστάσεις πίεσης, δυνατότητα εκτέλεσης πολλών εργασιών μαζί (επικοινωνία με πελάτη και ταυτόχρονα αλληλεπίδραση με το σύστημα), θετική διάθεση, ενσυναίσθηση, ομαδικότητα, επίλυση προβλημάτων.\nAI Επαφή: Artificial Intelligence ή GenAI ή AI Data Analysis ή MS Copilot ή ChatGPT\nΠλήρης απασχόληση σε πρωινές, απογευματινές, νυχτερινές βάρδιες (μηνιαίο πρόγραμμα βαρδιών). Δίνεται η δυνατότητα και για σταθερό απογευματινό ωράριο.\nΕπενδύουμε ουσιαστικά στους ανθρώπους μας, προσφέροντας ένα ολοκληρωμένο πακέτο παροχών που στηρίζει την υγεία, την ασφάλεια και την ποιότητα ζωής σου - εντός και εκτός εργασίας.\nΕυεξία & Οικονομική Ασφάλεια\nΙδιωτική Ασφάλιση Υγείας για εσένα και την οικογένειά σου αν το επιθυμείς\nΣυνταξιοδοτικό Πρόγραμμα, για να χτίζεις με σιγουριά το μέλλον σου\nΜπόνους βάσει Απόδοσης, γιατί αναγνωρίζουμε και επιβραβεύουμε τη συμβολή σου\nΠρόγραμμα Αγοράς Μετοχών Εργαζομένων, ώστε να συμμετέχεις ενεργά στην ανάπτυξή μας\nΚαθημερινή Στήριξη & Προστασία\nΔωρεάν Οδική Βοήθεια, για απόλυτη ασφάλεια στις μετακινήσεις σου\nΔωρεάν Ασφάλιση Οικιακών Συσκευών, για ηρεμία στο σπίτι σου\nΠρονόμια Ζωής\nΔωρεάνΑσφάλιση Ταξιδιού, για να απολαμβάνεις κάθε σου ταξίδι χωρίς άγχος\n96759 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent\n Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\nJoin us. Let's care for tomorrow.","description_format":"text","description_chars":3125,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-14T10:57:21Z"},{"event":"close","at":"2026-10-14T22:00:42Z"},{"event":"reopen","at":"2026-10-15T05:47:18Z"},{"event":"close","at":"2026-10-16T22:09:21Z"},{"event":"reopen","at":"2026-10-19T08:27:49Z"},{"event":"close","at":"2026-10-23T21:20:02Z"},{"event":"reopen","at":"2026-11-02T16:14:02Z"},{"event":"close","at":"2026-11-10T00:11:19Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/allianz-customer-care-representative-shifts","json_url":"https://alion.io/job/allianz-customer-care-representative-shifts.json","meta":{"generated_at":"2026-11-13T23:40:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47228,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1757325},"rest":"https://alion.io/mcp/rest/get_company?id=1757325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallianz-customer-care-representative-shifts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallianz-customer-care-representative-shifts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallianz-customer-care-representative-shifts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allianz-customer-care-representative-shifts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallianz-customer-care-representative-shifts"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2521074}},{"tool":"search_jobs","arguments":{"company":"allianz.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2521074},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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