{"id":2159755,"url":"https://alion.io/job/allianz-invoicing-collection-recovery-controller","title":"Invoicing Collection & Recovery Controller","company":{"id":1757325,"name":"Allianz","domain":"allianz.com","url":"https://alion.io/company/allianz-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":141,"ghost_share":0.007,"stale_share":0.007,"repost_share":0.085,"time_to_fill_p50_days":14,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-09T07:14:32Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-05T22:57:54Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Role Purpose\nThe Credit Control Officer is responsible for supporting premium billing, premium collection, and invoice management activities for partners, brokers, and clients while ensuring compliance with agreed SLAs, KPIs, and financial controls.\nThe role acts as a key liaison between the Invoicing, Collection & Recovery (ICR) team and internal and external stakeholders to deliver a high-quality customer experience and operational excellence. The position focuses on premium collection, invoice delivery, stakeholder management, reconciliation activities, reporting, complaint resolution, and continuous process improvement initiatives while operating in a fast-paced and deadline-driven environment.\nKey Responsibilities\nPremium Billing & Invoice Management\nEnsure accurate and timely delivery of invoices to fronting partners, brokers, and clients within agreed SLAs.\nSupport premium billing activities in accordance with company policies and financial controls.\nRespond to invoice-related queries within agreed service levels.\nMaintain accuracy and completeness of billing records and documentation.\nCollections & Credit Control\nSupport premium collection activities and ensure achievement of agreed KPIs.\nMonitor outstanding balances and follow up with partners and stakeholders as required.\nAccurately process write-offs and refunds within agreed SLAs.\nKeep up to date with credit control developments, policies, and procedures.\nReporting & Reconciliation\nPrepare and complete critical reports that support SLA and KPI delivery.\nAnalyze operational data and reporting outputs to identify opportunities for performance improvements.\nPerform complex reconciliation activities with a strong focus on accuracy and attention to detail.\nMaintain audit-ready records and supporting documentation.\nStakeholder Management\nRepresent Credit Control activities within the ICR team for internal and external partners.\nLiaise with colleagues and stakeholders to provide effective communication, feedback, and issue resolution.\nBuild strong working relationships with partners, peers, and management teams.\nPromote a customer-centric culture through ownership and proactive problem resolution.\nCompliance & Governance\nEnsure adherence to Finance, Compliance, and Credit Control policies and procedures.\nSupport premium billing and collection processes in accordance with international regulatory requirements.\nMaintain awareness of company policies and governance requirements.\nProcess Improvement & Continuous Development\nParticipate in process improvement and simplification initiatives.\nIdentify opportunities for process redesign and operational efficiencies.\nPromote continuous learning and personal development.\nIncrease understanding of related business areas that support Credit Control activities.\nComplaint Management\nLog, investigate, and resolve complaints to a high-quality standard.\nPerform root cause analysis and implement corrective actions where required.\nEnsure customer issues are resolved professionally and efficiently.\nAI Skills\nAbility to leverage AI-powered tools and digital technologies to enhance productivity, operational efficiency, and decision-making.\nDemonstrates curiosity and openness to adopting emerging technologies, including Artificial Intelligence, in daily work activities.\nAbility to critically evaluate, interpret, and apply AI-generated insights while ensuring accuracy and business relevance.\nUnderstands the importance of responsible AI usage, including compliance with company policies, data privacy, security, and governance requirements.\nIdentifies opportunities to improve processes, automate routine activities, and enhance customer and business outcomes through AI-enabled solutions.\nMaintains a continuous learning mindset to stay up to date with advancements in AI and digital technologies and apply them effectively within the role.\nKey Requirements / Skills / Experience\nTechnical Expertise\nStrong knowledge of Credit Control, Collections, Premium Billing, and Accounts Receivable processes.\nExperience in reconciliation activities and financial operational processes.\nUnderstanding of financial controls, compliance, and regulatory requirements.\nKnowledge of reporting, collections monitoring, and financial analysis.\nAnalytical & Problem-Solving Skills\nStrong analytical and numerical skills.\nAbility to synthesize and consolidate large volumes of data into meaningful outputs.\nStrong problem-solving and decision-making capabilities.\nAbility to prioritize and manage competing demands effectively.\nCommunication & Collaboration\nExcellent written and verbal communication skills.\nAbility to build effective relationships with internal and external stakeholders.\nStrong networking and collaboration skills.\nAbility to work effectively in a multicultural and international environment.\nAttention to Detail\nStrong attention to detail and accuracy.\nExperience performing complex reconciliation activities.\nAbility to work with high volumes and tight deadlines.\nCommitment to quality, compliance, and operational excellence.\nTools & Technology\nStrong proficiency in Microsoft Excel.\nWorking knowledge of Microsoft Word and PowerPoint.\nExperience with financial systems and reporting tools.\nKnowledge of eGain and Gulliver systems would be an advantage.\nPersonal Attributes\nCustomer and client-centric mindset.\nHighly motivated, proactive, and self-driven.\nDemonstrates ownership, accountability, and commitment.\nSolution-focused with a continuous improvement mindset.\nFlexible and adaptable when addressing business challenges.\nQualifications\nBachelor's Degree in Business, Finance, Accounting, Commerce, Economics, or a related discipline preferred.\nRelevant professional qualifications in Finance, Accounting, or Credit Management would be advantageous.\nFluency in an additional European language would be beneficial.\nExperience\nMinimum 2-5 years of experience in Credit Control, Accounts Receivable, Collections, Billing, Finance Operations, or Shared Services.\nExperience managing high-volume operational environments with demanding turnaround times.\nExperience in customer-focused financial operations and reconciliation activities.\nInsurance, Health Insurance, Financial Services, or Shared Services experience preferred.\nWhat You Bring\nStrong Credit Control and Collections expertise.\nExcellent analytical and reconciliation capabilities.\nAbility to build trusted stakeholder relationships.\nStrong customer service and communication skills.\nPassion for continuous improvement and operational excellence.\nCommitment to delivering high-quality results in a fast-paced environment.\n Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us.\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\nGreat to have you on board. Let's care for tomorrow.\nNote: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.","description_format":"text","description_chars":8236,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-09T07:54:49Z"},{"event":"close","at":"2026-10-09T11:19:34Z"},{"event":"reopen","at":"2026-10-09T14:39:27Z"},{"event":"close","at":"2026-10-13T13:52:24Z"},{"event":"reopen","at":"2026-10-13T17:51:42Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.546,"p_room":0.36,"age_days":26,"expected_fill_days":14,"reasons":["conf:3","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/allianz-invoicing-collection-recovery-controller","json_url":"https://alion.io/job/allianz-invoicing-collection-recovery-controller.json","meta":{"generated_at":"2026-11-05T23:23:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4683,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1757325},"rest":"https://alion.io/mcp/rest/get_company?id=1757325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallianz-invoicing-collection-recovery-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallianz-invoicing-collection-recovery-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallianz-invoicing-collection-recovery-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allianz-invoicing-collection-recovery-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallianz-invoicing-collection-recovery-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2159755}},{"tool":"search_jobs","arguments":{"company":"allianz.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2159755},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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