{"id":1588091,"url":"https://alion.io/job/allianz-middleware-support-engineer-3331","title":"Middleware Support Engineer_3331","company":{"id":1757325,"name":"Allianz","domain":"allianz.com","url":"https://alion.io/company/allianz-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-03T20:28:53Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Position Summary\nThe Middleware Support Engineer in Allianz Technology Malaysia, Regional Delivery Center (RDC) is responsible for providing\ntechnical support and maintenance for middleware systems that enable application integration and data exchange. This role\ninvolves monitoring middleware environments, diagnosing and resolving issues, and collaborating with development and IT\nteams to ensure seamless operations. The ideal candidate will have strong problem-solving skills, technical expertise in\nmiddleware technologies, and the ability to work effectively in a fast-paced environment.\nKey Responsibilities\nSystem Monitoring: Monitor middleware environments to ensure optimal performance and availability. Design, develop, test,\ndeploy, maintain and enhance software solutions\nIssue Resolution: Diagnose and resolve middleware-related issues, including performance bottlenecks, connectivity\nproblems, and integration failures.\nMaintenance and Upgrades: Perform regular maintenance and patch/upgrades of middleware systems to ensure they are\nup-to-date and secure.\nSupport and Troubleshooting: Provide technical support to application developers and IT teams regarding middleware\nrelated queries and issues.\nDocumentation: Maintain accurate documentation of middleware configurations, processes, and issue resolutions.\nCollaboration: Work closely with application development teams and IT support staff to ensure seamless integration and\noperation of middleware solutions.\nSecurity Management: Implement and maintain security measures to protect middleware environments and ensure data\nintegrity.\nContinuous Improvement: Identify opportunities to optimize middleware performance and improve support processes.\nAny other duties when deemed necessary. Completing projects on various issues when needed.\nCloud Management: Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security\nmeasures to protect data and systems.\nAutomation: Develop and implement automation scripts and tools to improve system efficiency and reduce manual\nintervention.\nGlobal Collaboration: Work with global teams to manage and deliver globally managed services. Coordinate with global\nteams to ensure alignment and consistency in service delivery.\nAny other duties when deemed necessary. Completing projects on various issues when needed.\nKey requirements / Skills / Experience\nBachelor’s degree in computer science, information technology, or a related field.\nProven experience in a middleware support or system administration role.\nStrong understanding of middleware technologies such as IBM WebSphere, Oracle WebLogic, Apache Kafka, or similar.\nProficiency in troubleshooting and resolving technical issues related to middleware systems.\nExperience with scripting and automation tools (e.g., Shell scripting, Python) for system maintenance and monitoring.\nFamiliarity with cloud-based middleware solutions and integration platforms.\nStrong analytical and problem-solving skills.\nExcellent communication and interpersonal skills.\nAbility to work independently and as part of a team.\nCertifications in middleware technologies or related areas are a plus.\nBasic knowledge of AI technologies, principles, and their practical use.\nThis role may require on-call availability and working outside regular hours to resolve critical issues or perform scheduled\nmaintenance\nThe position may involve collaboration with remote teams and vendors to ensure effective middleware support and\nintegration\nAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.\nAt Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.\nWe therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.\nGreat to have you on board. Let's care for tomorrow.\nNote: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.","description_format":"text","description_chars":4954,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T15:24:41Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.688,"p_room":0.75,"age_days":15,"expected_fill_days":21,"reasons":["conf:0","velocity","win:late","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/allianz-middleware-support-engineer-3331","json_url":"https://alion.io/job/allianz-middleware-support-engineer-3331.json","meta":{"generated_at":"2026-10-04T00:27:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":485,"day_limit":5000,"remaining_today":4515,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}