{"id":3858875,"url":"https://alion.io/job/allianz-project-portfolio-manager","title":"Project Portfolio Manager","company":{"id":1757325,"name":"Allianz","domain":"allianz.com","url":"https://alion.io/company/allianz-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":139,"ghost_share":0.007,"stale_share":0.007,"repost_share":0.086,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false},{"name":"ITIL","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-06T07:35:54Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T08:43:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About the Job\nThe Service Portfolio Manager (SPM) ensures that all IT services are documented in the IT Service Catalog in compliance with AFRIT and related Allianz Technology standards. The role supports IT Service Managers across the full service lifecycle - including service creation, change, and decommissioning - within ServiceNow, while maintaining catalog data quality and audit readiness.\nIn addition, the SPM contributes to Project Portfolio Management (PPM) through demand intake, portfolio tracking, governance, and reporting. The role collaborates closely with Service Managers, Service Owners, Process Owners/Managers, the Process Approval Group, project managers, and portfolio governance bodies.\nThe SPM reports functionally and disciplinarily to the Local Head of Branch Operations and is steered content-wise by the Head of SPM.\nWhat you do\nService Lifecycle Support\nSupport IT Service Managers in end-to-end service creation, change, and decommissioning in ServiceNow.\nTrack and document service lifecycle milestones and ensure timely completion of catalog updates.\nGuide Service Managers through the SPM process, sharing best practices and process guidance.\nFacilitate communication and alignment between Service Managers, Service Owners, and Process stakeholders.\nService Catalog Compliance & Data Quality\nEnsure AFRIT compliance of all catalog data and IT Service Descriptions in ServiceNow.\nMaintain, review, and continuously improve the quality and completeness of catalog data.\nPrepare and quality-check IT Service Descriptions in line with Allianz Technology standards.\nProvide catalog data extracts and structured reports for audits, reviews, and governance bodies.\nReporting & Audit Readiness\nEnsure the IT Service Catalog is complete, accurate, and continuously audit-compliant.\nProduce regular and ad-hoc reports on catalog status, data quality findings, and remediation progress.\nIdentify and escalate catalog data issues; coordinate remediation with responsible service teams.\nProject Portfolio Management (PPM)\nSupport demand intake, portfolio planning, prioritization, monitoring, and reporting activities.\nEnsure alignment between the project portfolio and the IT Service Catalog/service portfolio.\nContribute to governance processes including portfolio review gates and reporting to governance bodies.\nTrack project progress, milestones, and dependencies; flag risks and issues to relevant stakeholders.\nProcess Guidance & Stakeholder Alignment\nAct as the primary point of contact for SPM process questions and best-practice guidance.\nBuild and maintain strong working relationships with a diverse set of stakeholders across the organization.\nSupport continual service improvement initiatives related to SPM and PPM processes.\nWhat you bring\nRequired Qualifications\nExperience in IT Service Management, IT governance, or IT operations, preferably in a regulated industry (financial services preferred).\nExperience in project portfolio management or PMO activities, including demand intake, portfolio reporting, and governance gates.\nExperience working with diverse stakeholders across large, complex commercial organizations.\nSolid understanding of enterprise application/service landscape, release management, and IT service lifecycle.\nUniversity degree, preferably IT-focused (e.g., MBA, MSc in Information Technology or related field).\nExcellent MS Office skills; fluent English (written and verbal) required.\nWillingness to work in a global, hybrid team environment across time zones.\nPreferred Qualifications\nHands-on experience with ServiceNow, particularly service portfolio and project portfolio modules.\nFamiliarity with AFRIT, Allianz Technology Standards, or comparable IT governance frameworks.\nKnowledge of ITIL Service Portfolio & Catalogue Management processes.\nFamiliarity with project/portfolio management frameworks (PMI, MoP, or equivalent).\nData Quality Management skills and experience with structured data remediation.\nBasic Python experience is a plus.\nPersonal Competencies\nHigh self-organization, initiative, and ability to work under pressure and to tight deadlines.\nStrong analytical skills and sound business judgment with attention to detail.\nExcellent coordination, communication, and cross-cultural skills.\nCustomer-centric mindset with a proactive, collaborative approach to problem-solving.\nWhat we offer\nWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration.\nWe believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).\nFrom career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.\nFlexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.\nWork from home allowance.\nIn recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.\nWe nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.\nWe take pride in offering our employees a premium gym membership, recognizing the immense value it places on their well-being and commitment to maintaining a healthy work-life balance.\nAt our company, we offer an on-site playroom and a myriad of exciting activities, ensuring that our employees can unwind, recharge, and truly enjoy their time within our vibrant community.\n109597 | Project Management | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent\n About Allianz Technology\nWith its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.\nFind us at: www.linkedin.com/company/allianz-technology.\nCommitment to Integrity, Fairness & Inclusion\nAllianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.\nTo Recruitment Agencies:\nAllianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agency or search firm recruiters. When we engage with recruitment agencies, the partnership is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate is ultimately employed by Allianz.","description_format":"text","description_chars":7995,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Gym membership","Health insurance","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-06T08:13:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/allianz-project-portfolio-manager","json_url":"https://alion.io/job/allianz-project-portfolio-manager.json","meta":{"generated_at":"2026-11-09T10:02:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10233,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1757325},"rest":"https://alion.io/mcp/rest/get_company?id=1757325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallianz-project-portfolio-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallianz-project-portfolio-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallianz-project-portfolio-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allianz-project-portfolio-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallianz-project-portfolio-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3858875}},{"tool":"search_jobs","arguments":{"company":"allianz.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3858875},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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