{"id":1738586,"url":"https://alion.io/job/allied-solutions-quality-assurance-coordinator-2","title":"Quality Assurance Coordinator","company":{"id":2032142,"name":"Allied Solutions","domain":"alliedsolutions.net","url":"https://alion.io/company/alliedsolutions-net","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dakota Dunes, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-19T22:13:56Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"The Quality Assurance Coordinator is a recognized leader who is responsible for the assessment of risks and quality in accordance with the mission and strategic goals of the organization. They conduct quality audits/reviews to assure service, accuracy, and adherence to internal and external standards. They are self-directed and responsible for performing risk management tasks with minimal guidance. Quality Assurance Coordinator is responsible for ensuring that products and processes meet established quality standards. Demonstrates proficiency in navigating and understanding the basic functions of the core systems (UniTrac, Refund+) including loan or transaction histories. They are responsible for recommending policies and procedures so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations.Job Duties and Responsibilities:\nPerform Audits, Assessments, and Reviews (60%)\nVehicle Insurance Tracking and CPI: Responsible for identifying and collecting transactional volumes, sample sizes, and population subsets to determine the employees requiring audit activity and results for the month.\nPerform Employee Quality Audits each month in areas including, but not limited to: Risk Management Service Center (Inbound Call, Chat, Outbound Call), Document and Data Management (Insurance Processor, UTL Processor. Perform Lender Level Audits each month in areas including, but not limited to: Inline QC (AWV), Lender Special Request. Responsible for reviewing, analyzing, and identifying high risk defects associated with the overall operational process activity being audited.\nRefund+: Responsible for identifying and collecting transactional volumes, sample sizes, and population subsets to determine the employees requiring audit activity and results for the month. Perform Employee Quality Audits each month in areas including, but not limited to: Refund+ (Examiners). Responsible for reviewing, analyzing, and identifying high risk defects associated with the overall operational process activity being audited.\nReal Estate Insurance Tracking: Responsible for identifying and collecting transactional volumes, sample sizes, and population subsets to determine the employees requiring audit activity and results for the month. Perform Employee Quality Audits each month in areas including, but not limited to: Risk Management Service Center (Inbound Call, Chat, Outbound Call), Document and Data Management (Insurance Processor, UTL Processor). Perform Lender Level Audits each month in areas including, but not limited to: Inline QC (AWV), Lender Special Request. Responsible for reviewing, analyzing, and identifying high risk defects associated with the overall operational process activity being audited.\nData Integrity and Workflow Management (25%)\nAnalyze audit findings and make results-driven recommendations on improvement of client experience.\nCreate and maintain databases of results to monitor trending and identify reoccurring defects.\nUtilize quality monitoring program to compile and track performance at an individual and department level.\nReview results to determine prevalence across RMO employees/business areas.\nCollaborate with relevant business unit leadership to provide guidance on corrective actions.\nRecognize and recommend process improvements based on audit findings and best practices.\nOperational Procedure Maintenance (15%)\nLead and/or assist assigned business areas with the change management review of policies and procedures based on emerging risks, regulatory compliance oversight and business objectives.\nIdentify gaps, inconsistencies, and deviations from documented procedures.\nProvide recommendations for updates and improvements to documentation to maintain accuracy and relevance.\nProvide training and resource tools to end users.\nIdentify, create, and communicate tips and alerts to proactively mitigate risk potential.\nProvide analytical responses to procedure and process questions and effectively articulates key points.\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.\nWe offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.\nAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nTo view our privacy statement click here\nTo view our terms and conditions click here","description_format":"text","description_chars":5169,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Insurance coverage","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-03T01:43:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.693,"p_room":0.55,"age_days":18,"expected_fill_days":18,"reasons":["conf:7","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/allied-solutions-quality-assurance-coordinator-2","json_url":"https://alion.io/job/allied-solutions-quality-assurance-coordinator-2.json","meta":{"generated_at":"2026-10-20T11:53:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13184,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2032142},"rest":"https://alion.io/mcp/rest/get_company?id=2032142"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallied-solutions-quality-assurance-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallied-solutions-quality-assurance-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallied-solutions-quality-assurance-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allied-solutions-quality-assurance-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallied-solutions-quality-assurance-coordinator-2"}]}